Administrative Specialist - Housing Choice Voucher Programs (HCVP)

Administrative Specialist

King County Housing Authority (KCHA) is seeking a detail-oriented Administrative Specialist to support the Housing Choice Voucher Program (HCVP) in Tukwila, WA. This role provides high-level administrative support to program leadership and helps coordinate key operations that support voucher participants and ensure compliance with program requirements. Responsibilities include managing communications, maintaining records and data, reviewing contracts and invoices, and supporting reporting and research related to HCV program operations. The Administrative Specialist also supports internal systems, including policy tracking and website updates, helping ensure the department stays aligned with evolving Housing Choice Voucher regulations and agency procedures. This position is ideal for someone who is organized, detail-driven, and able to manage complex information while supporting a high-impact housing assistance program.

King County Housing Authority (KCHA) is the largest provider of affordable housing in the Pacific Northwest and a nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link.

Essential Functions

The Administrative Specialist will provide administrative and operational support to the Housing Choice Voucher Program in the following areas:

• Performs a variety of administrative duties, including coordinating logistics, providing customer service, and managing incoming communications such as phone calls, email, and mail.
• Drafts and responds to complex correspondence, schedules meetings, and records meeting notes.
• Conducts data entry and supports records production and management activities.
• Provides high-level administrative support to department leadership and coordinates office operations.
• Maintains internal-facing websites and supports implementation and tracking of departmental regulations, policies, and procedures.
• Reviews procurement and consultant contracts for accuracy and compliance with agency policy prior to leadership approval.
• Purchases and maintains office supplies to support departmental needs.
• Reviews invoices, ensures documentation is complete, obtains approvals, and submits for payment processing.
• Produces reports, including research and analysis on partner organizations, peer housing authorities, and regional and national HCV trends.
• Supports special projects and initiatives that address complex operational needs within the HCV department.

Qualifications and Competencies

Required Qualifications:

• Associate's degree AND Moderate (1 to 3 years) experience providing progressively responsible administrative support of confidential nature OR An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.

Required Knowledge, Skills and Abilities:

• General knowledge of Housing Choice Voucher programs, including applicable rules, regulations, and eligibility requirements.
• Knowledge of standard administrative procedures and office operations including experience with accurate record-keeping and data entry (manual and electronic) and experience with database systems, ensuring accuracy and compliance with policies and laws.
• Strong organizational skills, with the ability to prioritize, track progress, and meet deadlines while ensuring accuracy.
• Ability to analyze information and exercise sound judgment when making decisions.
• Advanced proficiency with computers and software applications, including Microsoft Office and related systems.
• Strong verbal and written communication skills, with the ability to understand and interpret instructions and convey information clearly.
• Ability to establish and maintain effective working relationships with colleagues, stakeholders, and the public.
• Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.
• Use of tact, discretion, and diplomacy when dealing with sensitive or confidential information.

Special Requirements:

• Consent to and pass required assessments.
• Consent to and pass criminal records background check.

Position Information and Application Process

Application Requirements: To be considered for this opportunity, you must:

• Complete the online application profile in its entirety.
• Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement.
• Upload a detailed rsum of all educational and professional experience.

Salary & Benefits: The starting salary range for this position is $37.06 - $42.61 per hour dependent on qualifications and professional experience. The complete salary range for this position is $ 37.06 - $48.17 hourly. Performance based merit increase opportunities and COLAs are reviewed on an annual basis. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, tuition reimbursement, and retirement benefits are also available. For more details regarding KCHA comprehensive benefits, please visit our benefits page.

Work Environment: After initial onboarding, this role will have the opportunity to work remotely in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need. Employees must reside in Washington State and having the ability to report to the Central Office in Tukwila will be required. Some local travel may be required to support KCHA business needs.

Physical Work Environment Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires repetitive motions and occasionally requires standing, walking, stooping, kneeling, crouching or crawling and reaching with hands and arms; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.