House Attendant

House Attendant

Embassy Suites Atlanta Centennial Olympic Park - Atlanta, GA 30313

Overview

Position Type: Full Time Category: Hospitality - Hotel

Description

The Housekeeping House Attendant ensures the cleanliness of guest floor corridors, foyers, stairwells, and public vending areas. They assist room attendants and maintain company high standards of cleanliness and quality.

Qualifications

Key Responsibilities:

• Maintain cleanliness and organization of guest corridors, stairwells, and public areas.
• Vacuum, sweep, and mop hallways, stairwells, vending areas, and foyers.
• Clean and remove spots from corridor walls and doors, and polish mirrors, room numbers, and elevator doors.
• Maintain the cleanliness of elevator lobbies, ash urns, furniture, and ice/vending machines.
• Complete project work as assigned.
• Stock linen closets with amenities and supplies for room attendants, including direct delivery when needed.
• Collect dirty linen or trash from room attendants throughout the shift.
• Assist room attendants with guest room cleaning as necessary.
• Handle requests for luggage handling in a friendly and efficient manner.
• Practice safe work habits to ensure safety for guests, fellow employees, and self.
• Complete special projects as assigned by the Executive Housekeeper.
• Remove objects like room service trays or trash from hallways to designated service areas.
• Comply with all company and brand standards to ensure efficient hotel operations.
• Use proper radio etiquette when communicating with other team members.
• Maintain cleanliness and organization of linen rooms and housekeeping storage areas.
• Report any issues or damages to the Housekeeping Supervisor/Manager.
• At the end of the shift, turn in keys and assignment sheets to the Housekeeping Office.
• Handle "Lost and Found" items according to hotel standards.