IT Intern

Organization Overview

Focus Point Partners is an independent nonprofit providing in-house HR, IT, data/SIS, legal, facilities, food service, health compliance, school counseling, and communications support to charter schools and youth-serving nonprofits across California. We take on the complex back-office work so school and nonprofit leaders can stay focused on students, families, and community. Join a mission-driven team where your work directly supports the organizations serving your community.


The Team Member we are searching for

The ideal IT Intern believes in, and is passionate about the mission and commitments of Focus Point Partners and exhibits this through their leadership, reflection, execution of school culture, and collaboration to ensure student success. Under the direct supervision of the IT Technician, the IT Intern will be providing basic technical support for local staff, users, and maintain onsite computer equipment. The IT Intern will also assist the IT Technician as needed with inventory, helpdesk, moving computer equipment, and overall daily tasks at the job site.

What you will need to accomplish:

• Provide staff and users with basic assistance solving computer related problems, such as malfunctions and program problems
• Determine causes of operating errors and report them to the IT Technician
• Assist in Maintaining student computer fleet
• Assist with helpdesk tickets and tasks
• Assist in updating IT assets in inventory
• Report any networking anomalies or issues to the IT Computer Technician
• Perform other duties as assigned

What do we require from you?

Minimum Qualifications

Education:

• Currently enrolled in undergraduate coursework, preferably in Computer Science

Experience:

• Some experience within IT

Skills and Abilities

• Intermediate proficiency in Microsoft Suite: Word, Excel, PowerPoint, and Outlook
• Excellent communication skills (verbal and written)
• Alignment with core characteristics required of every PUC employee: pursuit of excellence, innovation, community, tenacity, and authenticity
• Able to work effectively in a stress filled environment
• Maintain high level of confidentiality
• Must be flexible and team-oriented
• Able to multi-task in a fast-paced environment
• Bilingual in Spanish preferred
• Strong work ethic, accountability, and ownership of work
• Regular attendance, dependability and, punctuality in conformance with the standards are essential to the successful performance of this position

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasionally required to kneel, climb and reach with hands and arms above shoulder level, lift up to 30 pounds. To bend, sit, stand, squat, stoop, walk, push, pull, and reach with hands and arms at shoulder level or below. Always required to wear the appropriate safety equipment for the task, which may include gloves, goggles, aprons, belts, etc.

Compensation & Benefits:

• This is a part-time, hourly position
• Our benefits include:
  • CA Paid Sick Time
  • Ongoing Professional Development

DISCLAIMER : This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Institution and its employees.

Focus Point Partners is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.