Security Systems Technician

Security Systems Technician Data Center Security Operations

The Security Systems Technician is a hands-on technical resource supporting electronic physical security systems across the data center portfolio. The position administers, troubleshoots, maintains, and improves enterprise access control, video management, intrusion detection, intercom, locking, security-network, and related infrastructure. The role reports to the Global Program Manager, Security Design and Integration; provides advanced technical escalation; coordinates service-ticket execution; validates vendor workmanship; supports the Senior Project Manager with security design and project delivery; and helps train peer technicians. This is a technical individual-contributor role with no direct reports; it does not own project budgets, schedules, personnel management, or formal stakeholder governance.

The Security Systems Technician is expected to work a hybrid schedule with three days per week on site in Virginia, with travel to assigned data center locations throughout Virginia and the Eastern Region as required.

Required Qualifications:

• At least five years of progressively responsible electronic security systems experience, including at least two years supporting complex, enterprise, mission-critical, or data center environments.
• Advanced working knowledge of enterprise access control and video management systems; hands-on Lenel OnGuard and Milestone XProtect experience strongly preferred.
• Demonstrated ability to troubleshoot across field devices, controllers, PoE networks, Windows endpoints and servers, virtual machines, databases, integrations, and client applications.
• Working knowledge of TCP/IP, VLANs, PoE, switch-port requirements, Windows command-line tools, logs, services, Active Directory concepts, and basic SQL queries.
• Experience directing integrators or contractors, reviewing installation quality, reading drawings, and documenting deficiencies and acceptance results.
• Strong written and verbal communication, customer service, prioritization, and incident-management skills.
• Ability to pass legally permissible screening and client-access requirements and to obtain or maintain any electronic-security registration or license required at assigned work locations, including applicable Virginia requirements.
• Ability to participate in an after-hours support rotation, adjust hours for critical work, and travel regionally as operationally required.
• Ability to work a hybrid schedule with three days per week expected on site in Virginia.

Preferred Certifications / Development Path:

• Lenel Certified Professional (LCP), or the ability to obtain the certification within an employer-defined period after hire.
• Lenel Advanced Professional; Milestone Certified Integration Technician or comparable Milestone credential; manufacturer training in enterprise video, access control, networking, or life-safety system interfaces.