Ops Support Technician I-III - Facilities

About The Role

ABOUT ROCKET LAB

Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access to space. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.  

Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope. 

SPACE SYSTEMS

At Rocket Lab, we’re not just launching rockets — we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more.

Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it’s a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space — our world class Space Systems team is empowering some of the boldest and most ambitious space missions

TECHNICIAN I-IV, OPS SUPPORT – FACILITIES

Based at Rocket Lab's site in Albuquerque, New Mexico the Ops. Support Technician - Facilities is responsible for facilities maintenance and ERT team support. You will support the Facilities Manager and operations organization, with deliverables required for internal leadership, board of directors, and investors.

(Please note: this position can be hired at the Ops. Support Technician I, Ops. Support Technician II, Ops. Support Technician III or Ops Support Technician IV level)

WHAT YOU’LL GET TO DO:

• Troubleshooting and repair of all facility/HVAC equipment and systems
• Monitors and assures that environmental standards for clean room operation are being kept
• Performs facilities and process equipment operational and preventive maintenance procedures
• Works with engineers to resolve issues or plan for acquiring/installing new equipment or systems
• Install new facilities and process equipment
• Assumes leadership role in training and support of new technicians
• Monitors facility/HVAC systems and suggests modifications for improvement
• Maintain facility data collection requirements and procedures
• Identifies nonconformance when they occur and participates in finding the solution to the nonconformance
• Deploys the Quality Management System as it applies to the scope of work
• Serve as member of Emergency Response Team.

YOU’LL BRING THESE QUALIFICATIONS AS A TECHNICIAN I, OPS SUPPORT:

• 2+ years of experience in a highly regulated manufacturing/production environment
• Experience in the maintenance and repair of Industrial and commercial HVAC, electrical, mechanical and building support equipment
• Experience using a respirator
• High School Diploma

YOU’LL BRING THESE QUALIFICATIONS AS A TECHNICIAN II, OPS SUPPORT:

• 5+ years of experience in a highly regulated manufacturing/production environment
• Experience in the maintenance and repair of Industrial and commercial HVAC, electrical, mechanical and building support equipment
• Experience using a respirator
• High School Diploma

YOU’LL BRING THESE QUALIFICATIONS AS A TECHNICIAN III, OPS SUPPORT:

• 8+ years of experience in a highly regulated manufacturing/production environment
• Experience in the maintenance and repair of Industrial and commercial HVAC, electrical, mechanical and building support equipment
• Experience using a respirator
• High School Diploma

YOU’LL BRING THESE QUALIFICATIONS AS A TECHNICIAN IV, OPS SUPPORT:

• 12+ years of experience in a highly regulated manufacturing/production environment
• Experience in the maintenance and repair of Industrial and commercial HVAC, electrical, mechanical and building support equipment required
• Experience using a respirator
• High School Diploma

THESE QUALIFICATIONS WOULD BE NICE TO HAVE:

• Associate's degree in a related field of study
• Building automation system experience
• Plumbing, pipe fitting and irrigation experience
• Low and/or high voltage electrical experience
• Forklift experience
• OSHA and/or safety training
• Working knowledge of HVAC systems maintenance
• Must be able to follow verbal and written instructions including drawing and print interpretation and application
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry
• Ability to deal with problems involving several concrete variables in standardized situations
• Previous Clean Room work environment
• Understanding of mechanical, electro-pneumatics, digital and analogue electronics, and working knowledge of Automated Building Controls
• Familiar with motor controls, compressed air and gas systems, and gas control systems
• Familiarity with CCTV, fire and security alarm systems

ADDITIONAL REQUIREMENTS:  

• Work in environments with electrical hazards, chemical exposure, temperature variations, and noise
• Wear required PPE as assigned, which may include safety glasses, gloves, respirators, and/or other protective clothing for extended periods
• Move between buildings, labs, and work areas, as needed
• Lift, carry, push and pull materials and equipment up to 25 lbs. unassisted
• Flexibility to work extended hours, weekends, and varied shifts as operational needs require

WHAT TO EXPECT 

We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.   

Important information:

FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.

Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at View email address on rocketlabcorp.com dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:

For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant.  These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. 

Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.  For more information on these Regulations, click here ITAR Regulations.