Medical Director- Georgia

Who We Are firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem‑solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. Medical Director - Georgia This is a part‑time role, working between eight to ten hours each week. The Medical Director will be responsible for providing clinical supervision to up to 6‑8 APRNs across multiple sites in the Atlanta area of GA, reviewing quality of care, and representing firsthand in referral and care coordination with healthcare providers, including health systems, FQHCs, CMHCs, and primary care providers. In each of firsthand’s Georgia teams in the greater Atlanta area, the Health Guide (licensed Nurse Practitioner (APRN)) leads the medical aspects of team‑based care for individuals that firsthand serves. The Health Guide (APRN) is responsible for whole‑person assessment and management of our vulnerable population, collaborating closely with external primary care and behavioral health providers, as well as an internal team of firsthand Guides (peers). The Medical Director is in collaborative practice and provides clinical supervision with up to 6 Health Guides (APRNs) in the greater Atlanta area. The Health Guides (APRNs) will also be in collaborative practice and receive clinical supervision with the CMO of firsthand, a board‑certified psychiatrist. The HG is responsible for whole‑person assessment and management of our vulnerable population, collaborating closely with external primary care and behavioral health providers, as well as an internal team of firsthand Guides (peers) and Community Resources Guides (social workers). The Medical Director will work closely with the CMO and VP Care Model Performance to monitor and improve the quality of care provided by health guides. The Medical Director will also reach out to healthcare providers in hospital and community practices to build partnerships to sustain referral and care coordination of patients cared for by the health guides. The Medical Director collaborates closely with the CCO, who is responsible for developing and maintaining work processes and data analytics to support health guide care delivery and quality. Job Specifics As Medical Director of Georgia you will: Be based in the greater Atlanta area, and visit each of the supervised clinical sites at least twice a year each. Review at least 10% of charts per Health Guide (APRN) annually to determine that their care is within the accepted standard of community practice and 100% of charts with adverse events. Additional chart review for the purposes of quality improvement. Provide supervision for prescriptive authority for up to the 6‑8 Health Guides (APRNs) assigned. Meet virtually or in person 1‑to‑1 with individual Health Guides (APRN) approximately every 2‑4 weeks. Consultation as needed, same day if needed. Communicate and coordinate with the community team directors and team leads regarding health guide services and teamwork. Develop and maintain partnerships with hospitals and outpatient care providers to support outreach to find unengaged patients, referral, coordination of care and disease management and collaboration with firsthand Health Guides (APRN) and community teams. Work closely with firsthand's corporate clinical team to develop and improve care delivery and clinical quality improvement processes and outcomes. You will be a good fit if you have: Excellent clinical acumen in outpatient chronic disease and mental health care. Empathy, compassion, and approachability. Excellent listening, communication, and interpersonal skills. Desire to help people in need and support their path to wellness. Comfort working as part of a multidisciplinary team, and enjoy mixed roles and duties. Comfort working in collaborative practice both formally with nurse practitioners and informally with a broad range of medical colleagues. Cultural humility, knowledge of trauma‑informed care, and social determinants of health. Desire to perform data‑driven care. Desire to implement and deliver care that is integrated across chronic medical conditions, behavioral health conditions, inpatient settings, and outpatient settings. Intermediate computer skills, familiarity with MS Office or Google Workspace. Ability to adapt rapidly to variations in team culture and process. Ability to rapidly develop new professional working relationships with colleagues and patients. Flexibility, and the willingness/ability to travel on a regular basis. The experience you bring to this role includes: Board certified MD or DO in Internal Medicine or Family Practice or Psychiatry; 5+ years clinical care in a primary care setting. Working with and managing a population with challenges such as behavioral health and/or SUD conditions. Developing and delivering educational programs to nurses and affiliated medical staff. Care management and coordination. firsthand Benefits firsthand is building a workplace and culture that cares deeply for our team and our communities. Our benefit design is in line with our values of compassion and empathy: A range of healthcare benefits offerings for yourself and/or your family. 401(k) with employer matching program. Competitive and flexible paid time off policies. Choice of Mac or PC for laptop or tablet as needed. Additional benefits and perks as detailed in JustWorks. Hourly Pay Rate $150 – $150 USD. We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway – we look forward to begin getting to know you. Benefits For full‑time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case‑by‑case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time. #J-18808-Ljbffr