Medical Assistant (MA)

Medical Assistant (MA)

STGi is currently seeking a Medical Assistant to provide services at our Community Based Outpatient Clinic.

The general duty of the Medical Assistant is to provide a wide variety of clinical and administrative medical care under the direction of the CBOC Clinic Manager, Patient Aligned Care Team (PACT) Provider and STGi Program Manager.

Essential functions include:

• Working with the PACT team to check-in/check-out patients.
• Documenting all pertinent information and completing the VISTA Clinical Reminder Program.
• Documenting all pertinent patient information in their medical records and VISTA.
• Assuring patients are informed regarding their plan of care, including lab and diagnostic test results as needed.
• Performing medication administration techniques per facility protocols.
• Performing a range of medical assistant procedures.
• Preparing patients for laboratory procedures and examinations.
• Participating in all staff meetings and PACT huddles.
• Performing cardiopulmonary resuscitation (CPR) and assisting during respiratory and cardiac arrest procedures.
• Setting up and operating therapeutic and emergency equipment.
• Maintaining universal precautions and infection control practices.
• Providing health educational materials and resources to patients and their families.
• Participating in the ongoing Performance Improvement Program.
• Assisting in ensuring that all required reports are completed.
• Assisting the CBOC Clinic Manager and other staff in maintaining the clinic compliance.
• Maintaining confidentiality of all information.
• Applying the basic concepts of customer service techniques, cultural diversity, and age-specific characteristics.
• Assisting in scheduling patients for initial and follow-up appointments.
• Performing other work-related duties as assigned.

Required skills include:

• Prefer one to three years of current clinical experience working in a similar environment.
• Knowledge of basic methods and procedures and complex methods for coordinating and scheduling clinical care.
• Thorough knowledge of the variations in anatomy.
• Ability to assess patient condition, recognize adverse signs and symptoms, and react swiftly in emergency situations.
• Ability to follow orders and work under close supervision, while demonstrating initiative and independence.
• Ability to provide educational material to patients and/or families regarding proper home health care activities.
• Knowledge of pharmacological agents used in patient treatment.
• Knowledge of the basic concepts of customer service techniques related to age-specific populations.
• Effective verbal and written communication skills along with proper telephone etiquette.
• Knowledge of specialized terminology associated with the work in the facility and in-depth knowledge of the terminology used in Primary Care Practice.
• Excellent customer service skills.
• Knowledge of Microsoft Office Software, Electronic Medical Records, and computer maneuverability.
• Must be detail oriented and have the ability to multi-task.

Required education includes:

• Completion of an approved medical assistant training program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES), or by any accrediting agency recognized by the United States Department of Education or a current and active Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from The American Association of Medical Assistants (AAMA) or the American Medical Technologists (AMT). Other credentials such as completion of medical services training program of the Armed Forces of the United States may be accepted based on Chief of Staff determination.
• Current and unrestricted Medical Assistant license in Mississippi.
• Retain current Cardiopulmonary Resuscitation (CPR)/ Basic Life Support (BLS) from American Heart Association or Military Training Network.

Working conditions/physical requirements include:

• Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
• Work is normally performed in a typical interior/office work environment.
• Required to respond to any medical emergency within the clinic, where a fast walk or jog may be necessary to aid.

STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.