Vice President of Information Technology

Vice President Of Information TechnologyReporting to the Chief Human Resources Officer, the Vice President of Information Technology provides strategic and technical leadership for BGCMD's technology environment. This role sets the future-state direction for technology, ensuring architecture, enterprise platforms, integrations, data flows, cybersecurity, infrastructure, and vendor decisions support BGCMD's strategic goals and day-to-day operations. The Vice President translates organizational needs into practical technology priorities, establishes clear governance and decision rights, and leads the IT team in shifting from reactive support to a proactive, reliable, secure, and business-focused technology function.Responsibilities include:Technology Strategy & ArchitectureDevelop and maintain a multi-year technology roadmap aligned with BGCMD's strategic priorities, operational needs, and financial capacity.Establish and maintain architecture standards for enterprise platforms, applications, integrations, infrastructure, identity and access, and data flows.Translate business goals and department needs into practical technology requirements, options, and recommendations.Guide major technology decisions, solution design, platform modernization, vendor evaluations, and technical tradeoffs with clear consideration of cost, risk, sustainability, and user impact.Maintain an enterprise view of systems and dependencies so technology changes are evaluated for downstream impacts across users, data, processes, reporting, and other platforms.Technology Governance, Portfolio & Vendor ManagementEstablish decision rights and governance for new systems, integrations, vendors, technology changes, access, and significant technology investments.Lead technology intake, prioritization, roadmap sequencing, and portfolio management to ensure resources are focused on the highest-value organizational needs.Develop and manage the annual IT budget, lifecycle planning, major technology investments, and long-term cost forecasts.Oversee strategic vendor relationships, contracts, service expectations, escalations, and performance; determine when capabilities should be built internally or supported externally.Ensure technology standards and governance remain practical, scalable, and appropriate for BGCMD's multi-site operating environment.Cybersecurity, Risk & ReliabilityProvide strategic direction for cybersecurity, identity and access management, vulnerability management, incident response, data protection, backup and recovery, and technology risk.Ensure cybersecurity and privacy considerations are incorporated into technology decisions, vendor evaluations, system changes, and organizational practices.Maintain visibility into technology risks, reliability concerns, and remediation priorities and communicate material risks and decisions to executive leadership.Partner with internal leaders, vendors, and external experts to strengthen resilience, business continuity, and secure technology use across Program Support Center and Club locations.Data, Integration & Enterprise ApplicationsProvide direction for enterprise integration and data-flow strategy, partnering with Data & Analytics and business owners to improve interoperability, reporting, and data quality.Evaluate the integration and support needs of core systems, including MyClubHub/Salesforce, finance, HR, fundraising, communications, and other enterprise applications.Guide decisions regarding APIs, automation, reporting architecture, data exchange, and future platform capabilities.Ensure application and integration decisions are consistent with enterprise architecture, security, governance, and long-term technology strategy.Team Leadership & Organizational PartnershipLead, coach, and develop the IT team with clear role ownership, performance expectations, development plans, and succession and cross-training strategies.Coach team members on technical problem solving, planning, documentation, knowledge sharing, and reducing single-person dependencies.Build strong relationships with executive leaders, department leaders, Club Operations, and frontline staff to understand needs and provide proactive technology consultation.Communicate technical topics, risks, and investment choices in clear business language so leaders can make informed decisions.Create a culture in which the IT team brings recommendations, learns continuously, documents critical knowledge, and focuses on preventing recurring problems.Supervisory ResponsibilitiesDirectly supervises the Director of IT Operations & Service Delivery and the Enterprise Systems & Security Manager.Provides overall leadership for the IT function and is responsible for team structure, performance management, coaching, professional development, and succession planning.Conditions of EmploymentThe position requires passing criminal and driving records investigations, and reference checks.The position must possess a valid driver's license and the ability to be insured under the organization's insurance policy.The position will primarily work indoors and requires regular use of office and technology equipment.Some duties may require standing for extended periods, kneeling, reaching, bending, and lifting objects weighing in excess of 25 lbs. Outdoor work and moderate physical activity may be required on occasion to support Club locations.Qualifications and ExperienceBachelor's degree in information technology, computer science, information systems, or a related field, or equivalent combination of education, certifications, and progressively responsible technology experience.8+ years of progressively responsible experience in information technology, including experience across infrastructure, enterprise systems, cybersecurity, integrations, and technology operations.3+ years of formal people leadership or senior technology leadership experience, including responsibility for priorities, budgets, vendors, and organizational change.Demonstrated ability to develop technology roadmaps and translate organizational needs into architecture, investment, and implementation priorities.Strong working knowledge of Microsoft 365, Azure/Entra, Intune, enterprise identity and access, endpoint management, networking, cloud services, security practices, and system integration concepts.Demonstrated experience evaluating vendors, technology solutions, technical tradeoffs, and total cost of ownership.Excellent communication, facilitation, and relationship-building skills with both technical and non-technical stakeholders.Preferred Qualifications, Knowledge and SkillsExperience leading technology in a multi-site, nonprofit, education, youth-serving, or similarly distributed operating environment.Experience with Salesforce or other enterprise CRM platforms, data integration, analytics platforms, and API-based integrations.Relevant certifications in Microsoft/Azure, cybersecurity, architecture, IT service management, project management, or related disciplines.Experience developing cybersecurity, data governance, technology governance, and vendor management practices.Strong systems thinking, change leadership, project and portfolio management, and financial planning skills.Ability to challenge requested solutions constructively by first clarifying the business problem, risk, and desired outcome.Demonstrated commitment to continuous professional development, including staying current on emerging technologies, AI capabilities, cybersecurity trends, and evolving IT practices, and translating relevant developments into practical organizational strategy.