Pharmacy Technician - Price Chopper 11
Balls Foods
Where community meets care. Where your work truly matters. At Balls Foods and our Price Chopper stores, we believe pharmacy care is more than prescriptions-it's about people, trust, and showing up for your community every day. We're looking for a dedicated Pharmacy Technician who thrives in a fast-paced retail environment and takes pride in delivering accurate, efficient service while creating a welcoming experience for every patient. Key Responsibilities:
- Prescription Processing & Technical Support: Responsible for accurately supporting the preparation and processing of prescriptions, including data entry, medication preparation, labeling, and insurance claim coordination, while ensuring compliance with all pharmacy regulations and safety standards.
- Customer Service & Patient Support: Provides exceptional customer service by assisting patients with prescription pick-up, answering non-clinical questions, managing transactions, and ensuring a positive, respectful, and confidential experience for every customer.
- Pharmacy Operations & Inventory Coordination: Supports daily pharmacy operations by maintaining inventory, stocking medications, monitoring for outdated products, and ensuring the department remains organized, clean, and fully functional.
- Compliance, Communication & Team Collaboration: Works collaboratively with pharmacists and team members to ensure adherence to company policies, Kansas state regulations, HIPAA standards, and safety procedures, while escalating clinical questions appropriately.
- Answering telephone and handling questions that do not require a pharmacist's expertise
- Receiving written prescriptions or telephoned refill requests
- Gathering information to prepare prescriptions (name, DOB, address, phone, allergies, insurance info)
- Entering data into the computer for filling prescriptions
- Helping pharmacists prepare prescriptions by counting or pouring medications correctly,
- labeling containers, and pricing prescriptions
- Keeping pharmacy department supplies well stocked and ordered
- Placing completed prescriptions in pick-up area
- Ordering, receiving, and stocking the shelves with medications when they arrive from suppliers
- Preparing insurance claims and verifying payments
- Helping patients find OTC medications, but not recommending OTC products
- Ringing purchases in cash register and recording prescriptions in electronic signature log
- Performing housekeeping duties within the pharmacy (vacuum weekly, empty trash when needed, etc.)
- Checking shelves routinely for outdated medications
- Processing outdated medications and preparing them for return to supplier
- Requesting the pharmacist to counsel the patient when picking up a new prescription
- Being courteous and friendly to all customers
- Answering only non-judgmental questions and referring the patient to the pharmacist concerning all other question and concerns that require clinical expertise
- Making announcements over the PA about any promotions in the pharmacy
- Other duties as assigned
- Job & Technical Expertise : Demonstrate depth of knowledge and skill in a technical or functional area.
- Customer Service & Retention: Demonstrate concern for satisfying external and/or internal customers.
- Communication & Interpersonal Skills: Develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.
- Teamwork & Collaboration: Demonstrate the ability to work effectively with others to achieve a common goal: Build relationships, share responsibility, resolve conflict, and respect diversity.
- Required: Active Pharmacy Technician registration/license in good standing with the Kansas Board of Pharmacy
- Required: Ability to work consistently at an assigned store location
- Required: Weekend availability
- Preferred: Previous retail pharmacy experience
Vacancy posted 16 hours ago
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