Contact Center QA Analyst: Elevate Customer Experience
Immersion
Immersion Consulting is seeking a Contact Center Quality Assurance Analyst to monitor, analyze, and report on call, chat, and email interactions across the contact center. You will verify adherence to QA standards and support accuracy and customer experience improvements. The role requires a high school diploma and 1–3 years in a similar setting, with strong communication and problem-solving abilities in a fast-paced environment. #J-18808-Ljbffr Immersion
Vacancy posted 1 day ago
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