Condominium Front Desk Attendant - PT

Job Description

Job Description

Community Association Management Professionals (CAMP) is looking for a friendly and efficient Front Desk Attendant to work part-time at the front desk of a luxury condominium in Annapolis, Maryland.

Schedule: Rotating shifts between two concierges. Team members alternate between morning and evening shifts as follows:

Saturdays & Sundays, 9:00 AM – 2:30 PM & 2:30 PM – 8:00 PM

Responsibilities include:

• Telephone Management: Answer incoming phone calls promptly and courteously, screen and direct calls appropriately, take accurate messages, and provide general information.
• Access Control: Monitor and control access to the property and maintain visitor logs.
• Package Handling: Receive, log, and distribute incoming packages and deliveries to residents in an organized and timely manner. Notify residents of perishable package arrivals. (Must be physically capable of handling packages of reasonable weight.)
• Resident Assistance: Address questions, concerns, and requests in a professional and helpful manner. Escalate complex issues to management as needed.
• Forms: Provide residents with necessary forms, including architectural request forms and lounge reservation forms, and explain the submission process.
• Communication with Management: Communicate effectively and professionally with management regarding resident issues, security concerns, maintenance requests, and any other relevant information.
• Additional duties as assigned.

We work as a team, in a fast-paced environment, a calm demeanor and organized work habits are essential for success.