Dental Healthcare Call Center Representative - Bilingual REQIURED

Job Description

Job Description

We’re hiring someone sharp, reliable, and hungry to build a career in dental healthcare—not someone looking for a placeholder job.

This job is for you if:

• You’ve got at least 5 years of solid work history (2–3+ years per job preferred).
• You’ve worked in hospitality, service, or retail —you know how to move fast, stay organized, and handle people.
• You’re fluent in Spanish and English . This is mandatory.
• You want to grow in dental —you’ll learn dental terminology, common patient concerns, scheduling systems, practice management software , and different treatment types.
• You’re dependable. You show up. You follow through. You take ownership .

What the job actually is:

• Answering inbound calls from patients.
• Making outbound calls to follow up on appointments, treatment, and reactivations.
• Scheduling visits and managing calendars efficiently.
• Learning to handle patient questions and concerns accurately.
• Getting trained on dental-specific software and working in a fast-moving, high-output team.

What we’re NOT looking for:

• People “just looking for a job.”
• Anyone planning to stay for less than 2–3 years (you won’t get good at this fast—it takes time and commitment).
• Chronic job-hoppers or no-shows.

Schedule:

• Tues: 8:15am–6pm
• Wed: 8:15am–6pm
• Thurs: 10am–8pm
• Fri: 8:15am–6pm
• Sat: 8:15am–6pm

What you get:

• Bonuses based on performance
• Paid training and hands-on coaching
• Scholarships for dental certifications
• A tight, supportive team that wins together

About StarBrite Dental:

We’re one of the top dental practices in the D.C. area, with patients flying in from all over the country. We run a high-performance operation with a strong culture of growth, learning, and results. If you’re ready to commit and level up—this is your place.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Tuition reimbursement

Work Location: In person