Senior Manager, Centralized Governance & Control - AML Testing/QA (US)

Work Location:

Charlotte, North Carolina, United States of America

Hours:

40

Pay Details:

$115,440 - $186,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Governance & Control

Job Description:

This role oversees and leads a highly complex and diverse governance and control function for an area of significant risk, complexity or scope usually involving medium to long term planning, ensuring an integrated approach with other governance and control areas, the broader organization and enterprise control functions. This position will be responsible for leading, developing, and executing activities within the Centralized Governance & Controls (CG&C) AML testing and Quality Assurance (QA) program, including AML/CTF (KYC, CIP, etc.), Sanctions, and Anti-Bribery coverage for first line owned functions. The individual in this role will be accountable for leading and providing oversight testing and quality assurance reviews to ensure operational risk and compliance requirements related to financial crimes are adhered to and supporting the results with robust workpaper documentation, as well as leading a team of high-performing individuals.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

• Oversees and leads a highly complex and diverse function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, supports project / initiative success and achieve business results

• Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices

• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise

• Strategic partner to leadership team on the management of the function, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas

• Sets operational team direction and collaborate with others to execute on common goals

• Focuses on longer-range planning for functional area

Education & Experience:

• Undergraduate degree preferred

• Deep industry and business knowledge and expertise on risk and control functions

• 10+ years of relevant experience

Preferred Qualifications:

• Experienced in audit, testing, and/or QA/QC experience using standard risk testing or audit techniques (transactional testing, control testing, re-performance testing, adherence testing, and more)

• Prior experience in developing, overseeing, and performing process deep-dives to assess the adequacy of risk mitigations for financial crimes risk in order to identify assurance testing needs.

• Demonstrated experience in testing/auditing/QA of AML (CIP, KYC, etc.), Sanctions, and/or Anti-Bribery Anti-Corruption.

• Experience in communicating adverse testing/audit results and drafting issue writeups.

• Demonstrated experience leading a team of high-performing individuals

Customer Accountabilities:

• Provides direction to complex, wide-ranging enterprise or cross-function / business projects as a SME and participates in designing, testing, and implementation of solutions

• Develops, communicates and implements a holistic governance and control strategy for own specific business function in support of and integrated with the overall business strategy

• Manages and plans activities that require alignment across multiple areas

• Leads the implementation of regulatory change management and provides guidance to the team in the development and/or integrated implementation of policies / procedures / changes across multiple business / functional areas

• Leads partnership with management and respective teams for area of specialization with industry, enterprise, and business awareness; recognizing and anticipating emerging trends and identifying issues and opportunities and recommending actions to senior management

• Ensures all administration, control and compliance activities are complete and accurate to meet targets for own area

• Ensures an integrated and aggregated view of all related business risk and control activities across the overall function providing escalations, recommendations, and decision support to leadership

• Forecasts programs / initiatives and demand, and coordinates prioritization of the portfolio / initiatives with key stakeholders

• Provides functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business risk strategies and executive management direction

Shareholder Accountabilities:

• Works closely with senior management to develop business plan, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale

• Leads interface and relationships with control functions to ensure alignment with enterprise and/or regulatory requirements

• Assesses / identifies key issues and escalates to appropriate levels and relevant stakeholders and business management where required

• Identifies, mitigates and reports on risk issues per enterprise policy / guidance and ensures appropriate escalation processes are followed

• Ensures business operations are in compliance with applicable requirements (e.g. financial controls, segregation of duties, and physical control of assets)

• Leads or contributes to cross-functional / enterprise initiatives as a SME helping to identify risk / provide guidance for complex situations

• Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed

• Oversees or leads the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues

• Protects the interests of the organization - identifies and manages risks, and escalates non-standard activities as necessary

• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Responsible for management of the overall team providing both leadership, guidance, and expertise; ensures team adheres to enterprise frameworks and methodologies

• Supports team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assess potential impacts to the Bank

• Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees

• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner

• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

• Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes

• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives

• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives

• Acts as a brand ambassador for your business area / function and the bank

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel - Occasional

• International Travel - Never

• Performing sedentary work - Continuous

• Performing multiple tasks - Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds - Occasional

• Sitting - Continuous

• Standing - Occasional

• Walking - Occasional

• Moving safely in confined spaces - Occasional

• Lifting/Carrying (under 25 lbs.) - Occasional

• Lifting/Carrying (over 25 lbs.) - Never

• Squatting - Occasional

• Bending - Occasional

• Kneeling - Never

• Crawling - Never

• Climbing - Never

• Reaching overhead - Never

• Reaching forward - Occasional

• Pushing - Never

• Pulling - Never

• Twisting - Never

• Concentrating for long periods of time - Continuous

• Applying common sense to deal with problems involving standardized situations - Continuous

• Reading, writing and comprehending instructions - Continuous

• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.