Customer Care Executive

Customer Care Executive (Work From Home)

Work Mode:

Permanent Work From Home (WFH)

Job Role:

Customer Care Executive

Employment Type:

Full-Time

Compensation & Benefits

• Salary: Up to 20k CTC per month
• Quarterly Performance Bonus: Up to 3,000
• Attractive Incentives
• Career Growth Opportunities
• Stable Remote Work Environment

Work Schedule

• 6 Days Working
• Rotational Shifts
• Rotational Weekly Off

Eligibility Criteria

• Graduates and Undergraduates can apply
• Freshers and Experienced Candidates are welcome
• Good English & Hindi Communication Skills are mandatory
• Prior experience in Customer Support, BPO, Voice, Chat, or Email Support will be an added advantage

Key Responsibilities

• Handle customer queries through Voice, Chat, and Email channels
• Resolve customer concerns efficiently and professionally
• Deliver a high level of customer satisfaction
• Accurately update customer interaction records in the system
• Adhere to company policies, processes, and compliance standards

Mandatory System Requirements

• Laptop/Desktop with:
  • Intel i5/i7 Processor or
  • AMD Ryzen 5/Ryzen 7 Processor
• Minimum 8 GB RAM
• Windows 10 or above
• Stable broadband/ Wi-Fi connection with at least 50 Mbps speed
• Power backup facility for uninterrupted work