Field Technician Turn

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.


The Field Technician Turn is responsible for facilitating and expediting the tenant turn process while ensuring Company property quality standards are maintained. Each Field Technician Turn is assigned a 'portfolio of primary responsibility' encompassing a designated assignment of single-family home units.

Description of Essential Job Functions

• Ensures that the property inventory is maintained to Company standards including by conducting tenant turns, move out inspections and monitoring general contractor vendor and subcontractor work. Manages this process ensuring compliance with company approved timelines and costs. Identifies required repairs and maintenance for long-term asset reservation purposes.
• Coordinates and conducts tenant move-out process including physical move-outs and key exchanges, assessment of property condition and completion of reports, work scope requirements and turn cost estimates in order to assist the Resident Manager with security deposit reconciliation.
• Inspects general contractor vendor completed work and work-in-progress ensuring that workmanship conforms to specifications and adheres to Company standards. Ensures finished projects by verifying that all punch list items are completed within 2 to 6 days of work commencement. Directs general contractor vendors to take corrective action as necessary.
• May be required to attend eviction property set outs and eviction hearings.
• Performs self-work at properties utilizing appropriate tools and ladder in accordance to established processes and guidelines.
• Follows all organizational systems, programs, training, policies, and procedures as required and complies with relevant legal mandates.
• Actively supports and participates in the safety program, both for self-protection and the protection of other employees, by reading and abiding by all requirements in the Injury and Illness Prevention Program (I2P2).
• Carries out all responsibilities in an honest, ethical, and professional manner.
• Handles various other duties as delegated by direct supervisor/management.
• Handles various other duties as delegated by direct supervisor/management, to include minor occupied maintenance work and/or including HVAC if properly certified (i.e., Universal EPA Certification or HVAC Type II Certification).

Education/Experience/Certification/Licensure

• High School diploma/GED preferred
• Minimum two (2) years of experience with education of relative Residential/Property Maintenance or related experience required OR minimum five (5) years of experience in lieu of education of relative Residential/Property Maintenance or related experience required. Experience must include the use of:
  
  • Basic hand tools (see list below)
  • Power tools (see list below)
• Experience using an Apple iPad preferred
• HVAC experience desired
• Experience with Resco and CRM desired
• Valid driver's license and satisfactory driving record required
• Universal EPA Certification or HVAC Type II Certification desired

Knowledge/Skills/Abilities

• Working knowledge of Microsoft Office (Word, Excel, Outlook) required
• Demonstrated knowledge of occupational hazards and safety methods (OSHA) required
• Excellent verbal and written communication, time management and problem-solving skills
• Must be able to multi-task
• Must be able to use discretion and independent judgement
• Must be able to work in a team environment
• Must be able to pay close attention to details
• Must be able to adapt and flex to a changing environment
• Must be able to speak, read, and write in English
• Must be able to perform basic measurement and calculations
• Must be able to physically maneuver 300 lbs
• Must be able to lift/carry:
  
  • 75 pounds to waist height
  • 75 pounds to shoulder height
  • 20 pounds above the head
• Must be able to operate a motor vehicle
• Must be able to climb ladders (A-frame and extension ladders) to perform:
  
  • tree trimming with use of a using a handsaw or clippers
  • removal of debris and leaves from roof gutters
• Must be able to use the following equipment:
  
  • wrenches, claw hammer, Allen wrenches (SAE and metric), band cutters, wire strippers, needle nose pliers, channel locks, 3-foot level, torpedo level, multimeter (CAT III+), breaker bar, clamps, and AC manifold gauge set
• Must be able to operate and maintain the following power tools:
  
  • cordless drill
  • impact driver
  • reciprocating saw (sawzall)
  • circular saw
  • pressure washer
  • air compressor & air tools

Compensation
The anticipated pay range/scale for this position is $28.00 to $32.00 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation
This position is eligible to receive quarterly bonus payments.

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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