General Manager- Residence Inn / SpringHill Carmel

$10000 STARTING BONUS & COMPANY CAR TO QUALIFIED CANDIDATES Hotel General Manager Company: Ghoman Group Location: Residence Inn / SpringHill Suites by Marriott 11895 N. Meridian St., Carmel, IN 46032, USA Job Type: Full-Time Position Overview Ghoman Group is seeking an experienced and results-driven Hotel General Manager to oversee the operations of our Marriott-branded property in Carmel, Indiana. The ideal candidate will have extensive hotel leadership experience, a strong financial background, exceptional guest service skills, and a proven track record of driving revenue growth and operational excellence. Marriott hotel management experience is mandatory for this position. Key Responsibilities * Oversee all hotel operations in accordance with organizational standards and objectives. * Conduct regular meetings and briefings with department heads. * Ensure compliance with all hotel SOPs, policies, procedures, and service standards. * Lead key property initiatives, including renovations, capital projects, and service improvements. * Handle guest concerns and oversee service recovery procedures. * Develop and execute annual operating budgets, marketing plans, sales strategies, and capital budgets. * Manage hotel profitability while maintaining high guest satisfaction scores. * Monitor daily business reports and implement strategies to maximize performance. * Analyze P&L statements and make data-driven operational decisions. * Ensure monthly financial forecasts for Rooms, Food & Beverage, and Administration departments are accurate and achieved. * Maximize room revenue through effective pricing, revenue management, and yield strategies. * Prepare monthly financial and operational reports for ownership and stakeholders. * Manage procurement of hotel supplies, equipment, and vendor contracts. * Participate in recruiting, interviewing, hiring, and developing key management personnel. * Coordinate daily operations with department heads to ensure seamless service delivery. * Develop and mentor the executive leadership team and department managers. * Maintain accountability for departmental performance and guest satisfaction. * Lead strategic planning and long-term business growth initiatives. * Ensure successful completion of internal and external audits. * Support corporate sales efforts, client relations, and business development activities. * Assist with residential and extended-stay sales initiatives when required. * Maintain compliance with all legal, safety, health, and fire regulations. * Safeguard operational quality standards across all departments. Qualifications Education * Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or a related field. * Advanced hospitality certifications are a plus. Experience * 15–20 years of progressive experience in the hospitality industry. * 5–10 years of experience as a Hotel General Manager or Assistant General Manager. * Mandatory Marriott hotel experience, preferably with Residence Inn, SpringHill Suites, Courtyard, Fairfield Inn, or other Marriott-branded properties. * Proven experience managing hotel operations, financial performance, revenue management, and guest satisfaction initiatives. * Experience opening, repositioning, or successfully managing hotel properties preferred. Required Skills * Strong leadership and team-building abilities. * Advanced knowledge of Marriott brand standards and operating procedures. * Revenue Management and Yield Management expertise. * Financial management, budgeting, forecasting, and P&L analysis. * Excellent communication and interpersonal skills. * Strong problem-solving and decision-making capabilities. * Knowledge of hotel management systems and Microsoft Office Suite. * Ability to lead multiple departments and drive operational excellence. Benefits * Competitive Salary * Performance-Based Bonus Opportunities * Career Growth Opportunities * Paid Time Off * Health, Dental, and Vision Benefits * Professional Development & Training Programs Only candidates with Marriott hotel management experience will be considered.