International Student Services Officer

Responsible for working as a member of the International Programs department by providing student advising, particularly for the DBA, EMBA, MSCS and MSN programs as well as future programs. Additionally provides administrative management to the program and department. The position assists to ensure the University is staying in compliance with F-1 rules and regulations. This is a university-wide position.Essential Functions:Serve the International Programs Office in both a strategic and administrative role.Serve as a Designated School Official (DSO) which is approved by the Student Exchange and Visitor Program (SEVP). DSO responsibilities include generating I-20s, updating SEVIS records and entering CPT.Maintain working knowledge of the federal F-1 rules and regulations for student advising and support the Director of International Programs in maintaining compliance.Advise international students on immigration regulations, visa requirements, enrollment status, employment eligibility, and travel documentation.Provide F-1 student advising by responding to student inquiries both via email, video, phone, and face-to-face. This includes processing documents and advising.Maintain confidential student records and ensure compliance with institutional, state, and federal regulations.Monitor student enrollment and academic progress, communicating with students regarding deadlines and compliance requirements.Develop and distribute informational materials, presentations, and communications related to international student services.Provide customer service support to the International Programs Office as needed.Attend weekend residency sessions every sixteen weeks, sometimes every eight weeks, for the above-mentioned graduate programs. This includes attending and facilitating New Student Orientation (occurs every eight weeks). Also includes generating I-20s for new students and responding to student inquiries. May require travel to campuses outside of Kansas.When able, attend NAFSA conferences and the Kansas International Educators (KIE) conference on an annual basis.Support the Director of International Programs in maintaining a positive working relationship with all external partners.ADMINISTRATIVE FUNCTIONS OF THE JOB (35%)Process applications and admissions documents for graduate partner programs including the DBA, EMBA, MSN and MSCS. Includes participating in international transcript evaluation.Generates reports in SEVIS, SEVIS registration, and ensuring SEVIS records are managed effectively.Collect and process onboarding documents for the above-mentioned graduate programs.Manage program communications including welcome emails within JRM and serve as JRM liaison.Update department records at the beginning of each 8-week term for the above-mentioned graduate programs.Work effectively with all other departments and staff members to coordinate department responsibilities assuring all required duties are complete and be a team player supporting the workload of those with whom you work as able and needed.Facilitate and communicate effectively with all offices and departments who work collaboratively with and on behalf of International Programs.Assist with various projects as assigned by the Director of International Programs.Other duties as assignedREQUIRED EDUCATION: (education based on essential job duties and requirements consistent with business necessity):Bachelor’s degree required. Master’s Degree in a related field preferred.Required Education: Bachelor's degree in human resources, international education or related field, or substantial equivalent experience required; Master’s degree preferred.Required Experience: Two or more years experience in human resources administration and/or international education.Additional Eligibility Requirements:Have a strong knowledge of the F-1 rules and regulations as outlined by the federal government.Have a general understanding of employment laws and practices.Ability to think critically and provide options for sound solutions.Effectively manages program duties independently and with initiative.Service focused disposition with excellent interpersonal, communication and customer service skills.Excellent time management skills with a proven ability to meet deadlines.Proficient and adaptable with computer systems and software.Must be U.S. citizen or Permanent Resident to be approved as DSO.Working Conditions:(Physical attributes required to perform job duties with or without reasonable accommodation - examples: sitting, lifting, bending, driving, environmental factors or elements, noise level, stairs in a building, or other factors that will affect working conditions)Physical attributes to perform the job duties with or without reasonable accommodation (examples: sitting, lifting #, bending, driving, etc. Environmental factors such as temperature, noise level, inside or outside, or other factors that will affect the person's working conditions.Travel Requirements:If travel is required, list type and approximate percentage: Limited - as needed for training and internal University travel.Responsible for driving students and University vehicles as part of job duties: NoStandard University Expectations:Be mindful and supportive of the Mission of Ottawa UniversityUnderstand and follow the University’s policies and procedures and exercise good judgment accordingly. Assure that University and student information is managed in a confidential and ethical manner in accordance with the University’s Code of Conduct and Ethics.Manage your staff in accordance with University personnel policies. Encourage collaboration among the staff, provide regular evaluation and feedback, and facilitate developmental opportunities.Model and encourage collaboration among University offices and campuses assuring effective communication and operations.Provide leadership through conduct, attitude, and professionalism. Represent the University to students, external groups, faculty, and staff in a way that reflects positively on the University.Exercise inclusivity in your daily actions in accordance with the University’s Mission Statement, Statement of Spiritual Identity, and Statement of Inclusion, Openness, and Community.Our UniversityOttawa University “prepares professional and liberal arts graduates for lifetimes of personal significance, vocational fulfillment, and service to God and humanity” from residential campuses in Ottawa, Kansas (established 1865) and Surprise, Arizona (established 2017) and from professional and online campuses in Kansas City, Phoenix, and Milwaukee.Ottawa University is a regionally accredited, church-related, student-centered, private comprehensive university that strives to integrate faith, learning, and life in the academic experiences of students.This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. #J-18808-Ljbffr Ottawa University