Warehouse Associate/Driver

Job Description

Job Description

Who we are:

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 7,000 Japanese foods, beverages, restaurant equipment and supplies. 

Benefits:

• All paid Medical, Dental, and Vision Insurance for employees and their dependents
• Life Insurance and 401k Plan with company match
• Paid Vacation, Sick Leave, and Holidays

Location : Honolulu, HI

Essential Job Functions:

• Complete door to door deliveries by driving 26’ straight truck or delivery vanon assigned routes 
• Document, record, and complete driver log accurately including returns and customer notes when making deliveries.
• Comply with Company Driver rules, policy, and regulations and safely navigate the Company vehicle.
• Inspect vehicle before departure; perform basic truck maintenance when necessary.
• Make product deliveries and load delivery trucks in a timely manner. 
• Pick and assemble orders as indicated on the pick list.
• Sack and organize warehouse pallets.
• Work with receiving to unload frozen and non-frozen items from delivery truck, stocking, and inventory check in a timely manner.
• Inspect received products for damage and volume accuracy and documents accordingly.
• Accurately stock inventory in the assigned warehouse location and rotate product inventory to maintain a First-IN, First-OUT (FIFO) food storage system.
• Partake in warehouse upkeep and ensure the stockroom and freezer is clean and organized.
• Coordinate with salespersons to assemble urgent deliveries to customers.
• Maintain high levels of customer satisfaction by providing excellent service.
• Adhere to Company attendance policies and designated work schedule to keep consistent and reliable attendance.
• Participate in the weekly warehouse meetings.
• Attend semiannual inventory count on designated day, possibly on a weekend.
• Provide logistics support for Company events and functions outside of normal working hours.
• Other duties as assigned.
• Obligation to answer to all management as requested.

Physical Requirements:

• Able to drive manual transmission (10 speed) truck.
• Able to work without sitting for extended periods of time, including standing and walking.
• Able to travel within or outside of Washington state. 
• Able to talk, hear, climb, balance, reach, bend, kneel, and lift and/or move up to 50 pounds frequently.
• Able to handle and move up to 165 pounds assisted frequently.
• Specific vision abilities are required, including close and distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus and maintain clarity. 
• Able to drive for a majority of the daily working hours. 

Working Conditions:

• Noise Level: Normal to loud 
• Location: Indoor in the warehouse or at customer sites (restaurants, wholesalers, distributors, etc.) with travel required.
• Required to wear company provided insulated freezer suit while in freezer.
• Freezing temperatures between -55 and -15 degrees Fahrenheit.

Other Requirements:

• Conversational level English required; Business level English preferred. 
• Bilingual in Chinese, Vietnamese, Korean, or Japanese is a plus .
• Has a valid driver license and clean driving record.
• Able to work flexible hours, including weekends, holidays, and afterhours as needed; consistently available to start early at least twice a week. 
• Maintain a positive attitude. 
• Work efficiently both independently and in a team.
• Adapt to frequent changes in assignments and workload.
• High school diploma or equivalent required. 
• Minimum 1 year of general warehousing experience required; experience in freezer environment (-10F) or freezer management is preferred.
• Minimum 2 year of truck driving/delivery experience required.
• Willingness to travel: 100% required.
• Must be over 21 years old (DOT regulation).

Knowledge and Skills:

• Demonstrate strong organizational skills and attention to detail.
• Possess basic mathematical knowledge such as counting inventory, weight and measurement conversions, combining, etc.
• Strong customer service, communication,  interpersonal and problem-solving skills
• Demonstrate awareness of proper warehouse safety procedures.
• Knowledge of Microsoft Business Central, SAP or other ERP systems.
• Experience with operational equipment (e.g. sit down or reach truck forklifts, RF scanners) required.
• Forklift training and/or certification preferred.
• Knowledge of Japanese foods and liquors preferred. 

Disclaimers:
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.