Food Hall Associate

Job Description

Job Description

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!!

Round One Entertainment is looking to hire Food Hall Associates our upcoming Yuu, Japanese Food Hall department.

Open availability, especially nights and weekends, is preferred.

Overview:

This position supports the day-to-day operations of a Japanese-themed food hall with up to 14 individual stalls, each specializing in different styles of Japanese cuisine (e.g., ramen, curry, yakitori, udon, etc.). The associate will ensure high levels of customer service, cleanliness, and efficient stall operations while maintaining food safety and organizational standards.

Essential Duties:

• Operate POS registers at assigned stalls; handle food, drink, and alcohol transactions accurately.
• Prepare and serve Japanese food and beverages in accordance with stall-specific SOPs and company policies and standards.
• Support back-of-house operations including prep, dishwashing, and restocking.
• Reset and clean shared food hall seating areas and ensure overall cleanliness of common spaces.
• Execute opening and closing duties (e.g., cash handling, kitchen prep/clean-up, equipment checks).
• Monitor and manage temperature logs for refrigerators, freezers, and hot-holding equipment.
• Manages food and beverage inventory in accordance with the store’s policies and procedures. 

• Manage inventory of dishes, utensils, and cleaning supplies at each stall.
• Maintain regular restroom checks and sanitation duties, including laundering cleaning cloths.
• Respond promptly and professionally to customer questions or concerns.
• Cross-train to assist other stalls and food hall sections during peak hours or staff shortages.
• Occasionally cross trains to assist Amusement & Bowling department with POS transactions. 

• Follow food safety, allergen, and hygiene procedures consistently across all operations.
• Other duties and responsibilities assigned by Department & Store Management. 

Non-Essential Duties:

• Enforce alcohol service laws and age restrictions.
• Participate in food hall lost and found protocols.
• Seek continuous improvement in food stall workflows and service.
• Follow up on assigned tasks and maintain a clean, organized working area.
• Maintain high ethical standards and report any irregularities to management. 
• Complies and maintains confidentiality of all company policies and procedures 

• Support other departments or stalls when needed.

Preferred Experience & Skills:

• 1–2 years of experience in food halls, food courts, or high-volume F&B environments.
• Working knowledge or hands-on experience with Japanese cuisine.
• Prior experience in BOH operations, kitchen prep, or cross-functional F&B roles.
• Ability to adapt quickly in a fast-paced, multi-stall setting.
• Positive team attitude with flexibility to rotate across stalls and functions.

Work Environment:

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud. 

Physical Demands:

While performing the duties of the job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will ne to be able to use their hands/fingers to handle, feel, and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is requires. 

Round1 Bowling & Arcade prides itself on offering guests ALL the fun under 1 roof. Guests can look forward to safe family fun or friendly competition with activities ranging from bowling, arcade games (Including exclusive Japan imports), 100+ crane machines, professional-grade billiards, Karaoke, and more. Additionally, Round1 also offers a variety of favorite snack foods - such as pizzas, wings, ice cream - a new menu with Japanese food classics, and a bar with beer and other selections. Come on in and enjoy new ways to play and hang out. There’s enough room for everyone, so bring your friends, family, and kids.

In 2008, Round One Entertainment Japan began looking overseas to the United States for more growth and expansion. In 2010, the company opened its first U.S. location in the Los Angeles suburb of City of Industry, California. The biggest challenge for the company at that time was that “Round One Entertainment” was an unknown entity in the U.S. But within a few years, Round One quickly opened up its second, third, and fourth locations in California and now has over 50 locations across the U.S. opened or planning to open.

Round One USA, the U.S. branch of Round One Entertainment, has been continuing to grow rapidly nationwide since 2014. We position ourselves differently from our competitors by offering a wide variety of activities including our Kids Play Zone (an indoor playground area for the kids) and Spo-cha concept. Targeting a wide range of customers from young children to the elderly, Round One continues to grow rapidly in the U.S. market.

As the number of Round One stores increase, sales and revenue have been quickly increasing as well. Through our new store expansions, Round One quickly building a solid brand awareness throughout the U.S. This type of approach to spread awareness of Round One is vital in becoming a national brand in the entertainment and amusement industry.

Company Description

Round1 Bowling & Arcade prides itself on offering guests ALL the fun under 1 roof. Guests can look forward to safe family fun or friendly competition with activities ranging from bowling, arcade games (Including exclusive Japan imports), 100+ crane machines, professional-grade billiards, Karaoke, and more. Additionally, Round1 also offers a variety of favorite snack foods - such as pizzas, wings, ice cream - a new menu with Japanese food classics, and a bar with beer and other selections. Come on in and enjoy new ways to play and hang out. There’s enough room for everyone, so bring your friends, family, and kids.\r\n\r\nIn 2008, Round One Entertainment Japan began looking overseas to the United States for more growth and expansion. In 2010, the company opened its first U.S. location in the Los Angeles suburb of City of Industry, California. The biggest challenge for the company at that time was that “Round One Entertainment” was an unknown entity in the U.S. But within a few years, Round One quickly opened up its second, third, and fourth locations in California and now has over 50 locations across the U.S. opened or planning to open.\r\n\r\nRound One USA, the U.S. branch of Round One Entertainment, has been continuing to grow rapidly nationwide since 2014. We position ourselves differently from our competitors by offering a wide variety of activities including our Kids Play Zone (an indoor playground area for the kids) and Spo-cha concept. Targeting a wide range of customers from young children to the elderly, Round One continues to grow rapidly in the U.S. market.\r\n\r\nAs the number of Round One stores increase, sales and revenue have been quickly increasing as well. Through our new store expansions, Round One quickly building a solid brand awareness throughout the U.S. This type of approach to spread awareness of Round One is vital in becoming a national brand in the entertainment and amusement industry.