Senior Technical Writer

What you will do: Proactively apply knowledge of content standards to build modular, reusable content that promotes AI consumption. Evaluate technical documentation to ensure quality (content is clear, concise, user focused, and easy to navigate by users). Lead AI‑assisted content gap analysis initiatives, use results to drive curation of content and retirement of content that is no longer current. Proactively create content ecosystems that bridge the gap between technical complexity and customer goals, taking a portfolio view. Use AI for drafting and then validate output with product expertise. Manage multiple concurrent project workstreams with minimal supervision, developing and executing tactical plans to meet objectives, scope, and sprint goals. Prepare and present project status updates, maintain appropriate currency in work items, clearly identify risks and provide recommendations to mitigate them. Advise and support junior team members. Support senior staff to guide, inspire, and support transitions with tools, processes or other areas. Lead by example with regard to change agility. Work closely with content strategists, documentation program managers, engineering teams, support teams, and other stakeholders to create and maintain accurate, high‑quality documentation for target audiences within scheduled timelines. Devote time to research to increase your understanding of your product area and explore and experiment with emerging AI technologies relevant to your role, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling. What you will bring: Ability to independently conduct research and collaborate with technical and subject matter experts to produce and improve documentation. Ability to understand and explain complex technical concepts concisely. Proficiency in modular authoring and version control systems. Familiarity with structured, topic‑based authoring and information architecture that adheres to publishing standards. Experience with software and documentation development life cycles. Ability to collaborate in a global team environment and follow through on commitments. Demonstrated success being accountable for project prioritization, execution, and completion. Experience with DITA and Adobe Guides. Knowledge of open source philosophies and RedHat products. Hands‑on experience with OpenShift or cloud services. Experience leading cross‑team initiatives and mentoring writers. Familiarity with Agile software development. Experience with metadata management. Salary The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Put on a concrete the compensation will be based on job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of RedHat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. Benefits Comprehensive medical, dental, and vision coverage Flexible Spending Account – healthcare and dependent care Health Savings Account – high deductible medical plan Retirement 401(k) with employer match Paid time off and holidays Paid parental leave plans for all new parents Leave benefits including disability, paid family medical leave, and paid military leave Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at RedHat located in the United States. Equal Opportunity Policy (EEO) RedHat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. RedHat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between RedHat and the recruitment agency or party requesting payment of a fee. RedHat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email View email address on click.appcast.io. #J-18808-Ljbffr Red Hat