Part Time Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a part‑time teller within PNC’s Odessa Winwood Branch, you will be based in Odessa, TX. Job ID: R228363 Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer’s problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. PNC Employee Expectations Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. The following are skills, competencies, work experience, education, and required certifications/licenses needed. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education No Degree required. Certifications No required certifications. Licenses No required licenses. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Part‑time employees may qualify for medical, prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance; a robust wellness program with financial incentives. Paid time off varies by eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part‑time employees accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service. For full details, visit pncthrive.com . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via e‑mail at View email address on click.appcast.io with the subject line “accommodation request” and include your name, the job ID, and your preferred method of contact. Anyone may also call View phone number on click.appcast.io and say “Workday” for accommodation assistance. All information will be kept confidential and used only as needed to provide reasonable accommodations. PNC fosters an inclusive and accessible workplace and provides reasonable accommodations to qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to FDIA, SAFE Act, or FINRA requirements that prohibit hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain an understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr