Assistant Manager

Assistant ManagerBrookhaven, Mississippi, CKS Pizza LLCAbout UsWe are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.Job DescriptionWe're looking for a dedicated and organized Assistant Manager to join our team in Brookhaven, United States. In this role, you will support our management team in driving operational excellence and fostering a positive work environment. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a commitment to supporting both team members and customers. You will play a key role in ensuring smooth daily operations while contributing to the achievement of organizational goals.Support the Manager in overseeing daily operations and implementing company policies and proceduresSupervise and mentor team members, providing guidance, feedback, and performance coaching to foster professional developmentManage staff scheduling, time-off requests, and ensure adequate coverage to meet operational needsMonitor team performance metrics and analyze data to identify areas for improvement and optimizationHandle customer inquiries, complaints, and concerns with professionalism and resolve issues promptly and effectivelyAssist in training new team members during onboarding and ensure they understand company standards and expectationsPrepare and maintain accurate reports on operational activities, sales performance, and team metricsCoordinate communication between departments and escalate issues to management when necessaryEnsure compliance with company policies, safety regulations, and local labor lawsContribute to inventory management, stock rotation, and loss prevention initiativesSupport the development and implementation of strategies to enhance customer satisfaction and team engagementQualificationsStrong organizational, time management, and attention to detail skills with the ability to prioritize multiple tasksExcellent communication and interpersonal skills with the ability to interact professionally with all levels of staffDemonstrated problem-solving abilities and sound decision-making skillsCustomer service excellence and a commitment to delivering exceptional experiencesAdditional InformationDomino's stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for our team members.This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.