Health Sciences Support Specialist

Health Sciences Support Specialist

The Health Sciences Support Specialist reports to the Dean of Health Sciences and provides admission support to health sciences, CPR oversight, and administrative duties. This role plays a critical part in ensuring the smooth and efficient operation of the department by ensuring students have submitted admissions requirements for health science programs, managing health science admissions, managing CPR compliance with AHA, providing CPR-BLS administrative support and/or teaching a CPR course. The position will require daily administrative tasks, coordinating communications, supporting faculty and students, and assisting with instructional processes and events.

Essential Duties and Responsibilities

Administrative Support

• Provide administrative and organizational support for assigned curriculum and short-term training programs, across departments.
• Coordinate and schedule meetings, appointments, and events across departments.
• Maintain calendars, prepare meeting agendas, record and distribute meeting minutes.
• Maintain inventory of health science supplies, and order through system processes or use institutional P-card to make payments and purchase instructional materials and supplies when necessary.
• Document course interest inquiries from students and distribute.
• Collect admissions documents and file for short-term courses.
• Calculate and maintain health science admissions processes.
• Ensure program and course documents are up to date, accurate, and accessible, before submitting for external distribution in print and electronic format.

Communication and Customer Service

• Serve as a point of contact to connect students, faculty, staff, and visitors to the appropriate office or individual for assistance.
• Respond to inquiries via phone, email, and in person in a professional and timely manner.
• Facilitate communication between students, academic departments, college offices, and community partnerships as needed.
• Collect and maintain content for the academic and short-term program pages on the website compile and submit all necessary information to the Dean of Teaching and Learning.
• Communicate with students who are missing admission requirements.

Academic and Program Support

• Assist with course scheduling, room reservations, and faculty assignments.
• Track and collect departmental textbook orders and instructional materials for faculty.
• Track and collect program-specific accreditation requirements, certifications, or compliance needs (as applicable).
• Support the preparation of syllabi, course packets (short-term courses), and other instructional materials.
• Assist dean with performing course readiness checks in the learning management system (LMS).
• Distribute part-time faculty contracts (curriculum and short-term) using an electronic approval and routing process.
• Coordinates and teaches CPR courses as needed for the department.

Data and Records Management

• Maintain accurate records, files, and databases related to course offerings, program operations and enrollment.
• Assist in compiling data and reports for the department.
• Review and process departmental time sheets and part-time faculty contracts.

Event and Project Coordination

• Plan and host program events including but not limited to advisory board meetings, information sessions, and student recognition events.
• Support special projects, college-wide events, and community outreach efforts for the department.

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently and manage multiple tasks simultaneously across departments.
• Position may require night and weekend hours.

College-wide Expectations

WCC places a high value on creating an engaged, collaborative campus environment; therefore, employees are required to complete their work hours in person on WCC's campus. By working on campus and in person, employees have greater opportunities to engage with students and co-workers, attend on-site meetings and presentations, recruit students, and support local business and industry partners.

• Communicates clearly and frequently in writing and speaking to ensure consistency of purpose and vision.
• Works collaboratively with all members of the college community.
• Understands and supports the college's mission, vision, and values.
• Remains current on emerging higher education and division-relevant issues.
• Fosters a work environment characterized by transparency, trust, and professionalism.

Education and Experience

• Associate degree.
• Minimum of two years of administrative or office support experience, preferably in an academic or educational setting.
• American Heart Association CPR/BLS Provider and CPR/BLS Instructor certifications are required within 6 months of hire.

Preferred

• Experience working in a community college or higher education environment.
• Experience with health science admissions.

Unofficial transcripts must be included with your online application before submission or sent directly to Human Resources immediately after applying. Failure to provide transcripts may result in your application not being fully considered. Wilson Community College is an Equal Opportunity Employer. In accordance with the ADA, if you require a reasonable accommodation to apply for this position, please notify the Human Resources Office.

Benefits

LONGEVITY Longevity is a yearly lump-sum payment you receive after working 10 years: Years of Service Longevity Rate Less than 10 0% of Salary 10 but less than 15 1.5% of Salary 15 but less than 20 2.25% of Salary 20 but less than 25 3.25% of Salary 25 or More 4.5% of Salary ANNUAL LEAVE Years of Service Hours Earned Mo Less than 5 9.33 Hours 5 but less than 10 11.33 Hours 10 but less than 15 13.33 Hours 15 but less than 20 15.33 Hours 20 or more years 17.33 Hours You can carry up to 240 hours over every year. The rollover occurs in June of each year. SICK LEAVE You earn 12 days per year (8 hours per month). This leave can accumulate indefinitely. When you retire, available sick hours will convert to creditable service with the Retirement System. HOLIDAYS New Years M.L. King, Jr. Day Good Friday Memorial Day Independence Day Labor Day Veteran's Day (may be taken at Winter Break) Thanksgiving (2 days) Winter Break The sum of all paid holidays will not exceed 12 days. Employees may be required to take paid leave or leave without pay for days other than the 12 specified holidays. HEALTH INSURANCE You may join the State Health Plan. There is an employee contribution to the State Health Plan; however, the State pays a portion of the monthly premium as well. Dependents may also be covered. You may elect 70/30 coverage or 80/20 coverage. Upon retirement, coverage may continue; however, it depends on the conditions under which you retire. It should be noted that insurance premiums are expensive, and rates/coverage may change annually. Open enrollment allows for changes to be made to your health coverage, and it is usually conducted in October each year. RETIREMENT Teachers' and State Employees' Retirement System (TSERS) Six percent of your gross salary as pre-taxed dollars goes into your retirement account monthly. A death benefit of one time's your annual salary (minimum $25,000 and maximum $50,000) is provided to you once you have been in the system for one year. Once you have completed five years in the system, you are considered to be vested. Unreduced Retirement Benefits are available as follow: Age 65 with 5 years of service Age 60 with 25 years of service Any age with 30 years of service Disability Income Plan: Is provided through TSERS. The plan provides short-term benefits after one year in the system. After a sixty-day waiting period, the plan pays 50% of your salary and longevity up to $3,000 per month for one year. It also provides long-term benefits after you are vested (5 years in the system). The plans pays 65% of your salary and longevity, up to $3900 per month until the disability ends. Long-term benefits include health coverage and the death benefit. Payments will be reduced if you are receiving social security disability benefits or workers compensation benefits. WORKERS COMPENSATION Upon an accidental injury on the job, you will be covered by Workers Compensation. You should notify your supervisor and Human Resources immediately when an accident