RECEPTIONIST

Job Description

Job Description

We are accepting applications for an evening receptionist! 

Salary: $17 per hour

Shift: 3pm-11pm

Receptionist Overview : The Receptionist will provide general assistance for Business Office and Wellness ; answer telephones; greet guests; respond to residents' requests and assist in the coordination of services.

• Welcome and check-in all guests to the facility 

• Assist staff in providing and coordinating services to residents, families and guests.

• Answer telephone calls and direct calls appropriately

• Create and maintain an environment for residents, families and guests that is customer-friendly and that values and respects the uniqueness of each individual.

• Oversight of the Reception area for organization and compliance.

• Sort and distribute mail

• Engage with residents to ensure high level of satisfaction and bring any issues or concerns to Case Management.

• Carry out other duties as assigned by Management Team.

• Adhere to and carry out all policies and procedures.

• Responsible for flow book, appointment paperwork, distrubiting all forms to correct departments, and ensuring proper communication with the corresponding manager.

Receptionist Qualifications:  

• Excellent customer service skills, positive attitude

• Knowledge of or willingness and ability to learn phone systems and computer programs

• Enjoys working with elderly population

• Must be a team player

• Reliable Transportation