HUMAN SERVICES PROGRAM CONSULTANT II - 64059088

Requisition No: 884346 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM CONSULTANT II - 64059088

 Pay Plan: Career Service

Position Number: 64059088 

Salary: $1,592.39 - $1,636.98 Biweekly 

Posting Closing Date: 03/29/2027 

Total Compensation Estimator 

FLORIDA DEPARTMENT OF HEALTH

IN ORANGE COUNTY

JOB OPPORTUNITY ANNOUNCMENT

OPEN COMPETITIVE APPOINTMENT

Class Title: Human Services Program Consultant II

Position Number: 64059088

Base Salary: $1,592.39 - $1,636.98 Biweekly

Location: 6101 Lake Ellenor Drive, Orlando, FL 32809

**DOH – Orange is a tobacco free agency.

**This advertisement may be used to fill future vacancies as they become available. 

This is a pool announcement and applicants will not be considered after 6 months.

**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **

JOB DUTIES AND RESPONSIBILITIES:

The Human Service Program Consultant II (HSPC II) is funded by the Health Resources and Services Administration (HRSA) grant. This position is responsible for providing unique, specialized case management services to pregnant women; parents of at-risk infants and women between pregnancies (interconception) to coordinate service delivery; Conducts assessments of client's total medical and social needs, including advocacy, referrals, counseling and guidance, and all other aspects of Maternal Child Health Programs. Providing care coordination services to participants of the Bellies, Babies and Beyond program (BBB), which includes pregnant and inter-conception women, infants, and their families by providing knowledge, encouragement, linkages, and support to maximize families' health, well-being, and self-sufficiency. This position is also responsible for striving to assure each participant's continued involvement in prenatal and child health care as well as other needed community and Bellies, Babies and Beyond services, through actively engaging the participant and building on the families' strengths, assets, and goals. Referring fathers to the Fatherhood program when necessary. The professional will conduct outreach, plan, and coordinate health care services for identified high risk participants via telephone calls, home visits, office visits, or a mutually agreed upon location to assist with continuity of care. 

Provides case management services through home visitations to pregnant women; parents of at-risk infants and women between pregnancies (interconception) to coordinate service delivery. Establishes rapport and develops relationships with families starting with program entry. Identifies, evaluates, and assesses with family strengths, resources, needs, and priorities; Facilitates planning and problem solving with participants and families. Provides information, education, and encouragement to inform and/or motivate families to change situations placing them at risk. Promotes self-sufficiency and healthy outcomes through encouragement and motivation; reinforcement of heath care regimen, anticipatory guidance, supporting home safety, enhancing parent-infant interaction, promoting continuation in health care promoting health literacy, and managing behavior concerns by utilizing evidenced based curriculums and approaches. Provides information and referrals to community resources; Develops and monitors the plan of care to assure that the concerns of families are addressed, and to promote a healthy birth outcome. Provide and document required client contacts, initial interview assessments, service plan development, referrals, and case closure reports. Coordinates, implements, and document client services in accordance with established timeframes, policies, and procedures specified in the BBB service plan and CareWare system.

Collaborates with other providers to assure continuity and coordination of care and advocates on behalf of the participant, including communicating to the providers, mental health counselors, networking agencies and community, the participant's strengths, needs, feelings and emotional and behavioral problems encountered during case management.

Participates in staff development and training programs for project; participates in team activities and meetings to coordinate, review and recommend best practices. Accurately codes and documents services, education, and other pertinent information in participant’s electronic record. Completes and submits all administrative documents. Compiles and reconciles data and other information into reports as required

Performs related work as required.

Perform other job-related services as required.

KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION : 

Knowledge of: counseling techniques and practices; interviewing techniques; principles and practices of social work, nursing, education or counseling; professional ethics relating to counseling or social work and cultural diversity.

Ability to: provide counseling or social work services to others; plan, organize and coordinate work assignment; actively listen to others; provide casework services to clients; motivate clients to be independent in their health care and social decision making; and establish; communicate effectively; and maintain effective working relationships with others.

Knowledge of community services Knowledge of basic computer skills, including keyboarding, WINDOWS, and MS Suite.

Ability to: communicate effectively and verbally and in writing; to access community services; coordinate a team approach to the rehabilitation process; and to establish and maintain effective working relationships with others.

Ability to communicate effectively verbally and in writing English.

MINIMUM QUALIFICATIONS:

A bachelor’s degree from an accredited college or university or higher in social work, social sciences (psychology, human services, biology, sociology) or a health-related field as nursing, health education, health planning or health care administration.

A minimum of three years of verifiable professional experience in providing social work, health education, nursing or counseling services.

Fluent in speaking Creole and communicating both verbally and written in proper English.

At least one year of verifiable professional experience in conducting home visits with clients.

A minimum of one year of verifiable professional experience conducting interviews or assessments of clients in a Health or Social Services setting.

This position requires the incumbent to conduct work in the field at various locations throughout Orange County. In absence of a county vehicle, you must have access to personal transportation.

The incumbent will have to travel to complete the job duties and responsibilities of this position. Do you currently have a valid Florida Driver’s license OR a valid driver’s license from another state (will be required to get a FL driver license within 30 days of hire) AND you must have access to a personal vehicle in the absence of a county vehicle. 

Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency? This may include working in a Special Needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment.

This position requires daily in-office or field work. You must be willing to physically come in the office daily and perform field work.

This position requires current authorization to work in the United States without employer sponsorship. The Department of Health is unable to provide employment visa sponsorship. You must be authorized to work in the United States without employer sponsorship.

  Where You Will Work:

Work Location: 6101 Lake Ellenor Drive, Orlando, FL 32809 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the  Healthiest  State in the Nation.

Values:

I  nnovation: We search for creative solutions and manage resources wisely.

C  ollaboration: We use teamwork to achieve common goals & solve problems.

A  ccountability: We perform with integrity & respect.

R  esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click );

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit .  

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflect our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.