Operations Manager

Stars and Strikes Family Entertainment Center is seeking an experienced Operations Manager who is ready to be part of a high volume, fast-paced Entertainment Center. Our Operations Manager will lead and manage a team while overseeing daily operations across our three businesses: food & beverage, bowling, and arcade. The role supports the GM and AGM in staffing, training, and ensuring an exceptional guest experience. What we’re looking for 1-2 years of management experience Experience in Hospitality and/or Food & Beverage is a plus Willingness to work a flexible schedule, including weekends and holidays Responsibilities Create an exciting and fun atmosphere to ensure a great experience for guests and team members Assist in hiring, training, coaching, scheduling, and evaluating team members Adhere to core standards, HR policies, training, and safety requirements Drive best practices and lead process improvement initiatives Address service or customer issues of an operational nature Why join our team? Opportunities for advancement as the company expands throughout the Southeast Family‑owned environment where team members are treated as part of the family Access to online training resources and ongoing development Opportunities to give back to the community Enjoyable work environment and teamwork culture Health & 401(k) benefits for eligible team members Free bowling, laser tag, and gameplay Monthly rewards program Stars and Strikes is an Equal Opportunity Employer. #J-18808-Ljbffr