PRN Emergency Room Registration Clerk/Night Shift and Weekends

Earn Extra Hours While Making a Difference in Patient Care! Join a team that values accuracy, compassion, and teamwork in one of the most dynamic areas of healthcare. We're Looking for an Experienced ER Registration Clerk We will be covering day shift, night shift, and the weekends in South Fort Worth when our patients need us most. Position Summary Primarily responsible for effective customer service for all facilities, patients, vendors, insurance companies, referral sources and co‑workers by utilizing excellent, in-depth knowledge of company policies and procedures and insurance. General Purpose Customer relations; accurate posting of data entry and batch/cash drawer balancing; time management; efficient verification of insurance plans and effectively communicating to patients their financial responsibility. Role Qualifications Must partner with clinical and management team to provide patients and their families with excellent service. Position Responsibilities Stand up and greet, register, instruct and provide general assistance to patients while providing superior customer service and respect to patients and families. Accurate data entry of demographic and financial information into computer system. Effectively verify and communicate to patients and their family insurance eligibility, filling, collections and payment responsibilities. Collections: Correctly collect co‑pays, co‑insurance, deductibles and set up payment plans. Answer phones, take messages and return voicemails with a smile. Medical Records: Following appropriate HIPAA guidelines provide medical records to primary care providers, insurance carriers, referred providers and patients per patient request. Assist in an emergency by performing CPR and provide documentation as needed. Basic typing and computer proficiency. 1 – 2 years of Customer Service experience. Strong team player. Maintain current American Heart Association BLS certification. Ability to work independently and with the public in a high‑pressure environment while maintaining excellent customer service. Flexibility with schedule; including day, evening and weekend hours as needed. Basic math skills and accurately process money transactions. Experience with office equipment: multi‑functional printer/copier/fax, multi‑line phone system, calculator. Ability to troubleshoot equipment errors. Physical Demands and Work Environment Physical Demands: While performing the duties of this job, the employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; walk; sit; stoop; reach; balance; talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include distance vision, color vision, peripheral vision, close vision, depth perception and the ability to adjust focus. Employee must be able to perform CPR and maintain current BLS certification. Work Environment: While performing the duties of this job, the employee may be exposed to some chemical hazards as described in material safety data sheets and in accordance with OSHA standards. The noise level in the work environment is usually minimal. #J-18808-Ljbffr