Operations Center (OPC) Manager

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: OGC Operations Manager & PMO Your role and responsibilities The US Operations Center (OPC) manager will be responsible for all aspects of low-cost engineering and operational tasks performed in India, Argentina, and the Czech Republic. The goal of the position is to make the US Sales and Operations more competitive using low-cost operations centers. This includes all functions that are applicable, including but not limited to sales & proposals, project management, engineering, service, technology, supply chain management, and more. The OPC manager will be responsible for developing the necessary skills for current project needs and planning for potential future needs. The manager will ensure that OPC resources receive career opportunities through challenging project work, installation and commissioning opportunities. This can include work as lead on projects, additional training, and collaboration with other ABB groups and functions. Track, validate, and report performance metrics through various methods and tools to varied management levels. The work model for the role is: Hybrid. This role contributes to Automation Energy Industries (AUEN) in the US. Main stakeholders are Sales, proposals, engineering, project management, field service, and OPC teams. Key Responsibilities Serve as the liaison between U.S. operations and all Operations Centers locations (India – INOPC, Europe – EUOPC, Argentina – AROPC), fostering alignment, communication, and seamless project execution. Drive the growth of OPC content through training, proposal analysis, project reviews, resource planning, and identifying new collaboration areas by promoting OPCs added value. Drive OPC efficiency and effectiveness by leading the achievement of annual OPC growth targets across all functions while ensuring operational efficiency through delivery within or under-proposed budgets to maintain and strengthen competitiveness. Coordinate with U.S. managers to plan, schedule, and assign work; set priorities; and ensure projects are delivered on time and within budget. Optimize resource allocation in response to changing workloads, shifting priorities, and unforeseen challenges. Promote ownership, accountability, and high performance across OPC offices. Resolve conflicts and handle escalations between U.S. and OPC teams, ensuring issues are addressed promptly and constructively. Address and resolve quality issues, implementing corrective actions and driving continuous improvement initiatives. Improve quality, documentation standards, and communication practices. Establish best practices and ensure consistency among resources used for specific projects and customers. Oversee long‑term OPC resource strategy, including travel planning to the U.S. and ensuring future capability needs are met, and manage the OPC cost center including budgeting, labor rate setting, utilization and absorption targets, and operational oversight. Qualifications Bachelor's degree in Engineering with 10+ years of project execution experience. Preferred experience in disciplines such as engineering, management, project management, and service as well as experience in Oil & Gas, Chemicals, Power Generation, and Water. Extensive experience leading and working with cross‑functional teams in multicultural and globally distributed environments. Candidates must already have a work authorization that permits them to work for ABB in the U.S. ABB is an Equal Employment Opportunity and Aff… All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Aff… Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io. Resumes and applications will not be accepted in this manner. MyBenefitsABB.com ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to myBenefitsABB.com and click on 'Candidate/Guest' to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan or a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D – 100% employee paid up to maximums Short Term Disability – up to 26 weeks – Company paid Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave – up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy. Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what's next. Run What Runs the World. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit to learn more about the impact of our solutions across the globe. #J-18808-Ljbffr ABB Inc.