Catering Captain - Astrodome-Rest & Suites

Catering Captain - Astrodome-Rest & Suites

Location: Houston, TX, US

Career Area: Food Service

Information at a Glance

The Concession Stand Lead is responsible for the oversight or delegation of responsibilities within the food service operation such as inventory, customer service, food preparation, and food safety and sanitation procedures. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks

Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.

Prepares and builds food items according to standardized recipes and directions

Properly stores food by adhering to food safety policies and procedures

Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.

Breaks down, cleans, and sanitizes workstations

Serves food to customers while ensuring guest satisfaction and anticipating the customers' needs.

Replenishes food items and ensure product is stocked to appropriate levels

Adheres to all alcohol service policies and safe drinking guidelines including checking patrons' identification

Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.

Adheres to Aramark safety policies and procedures including proper food safety and sanitation

Ensures security of company assets

Qualifications

Previous supervisory experience in a related role preferred

Previous food service experience required

Must be able to obtain food safety certification

Exhibit and practice the highest level of guest satisfaction skills

Basic accounting knowledge and experience managing inventory required

Willing to accept change, new procedures, and constructive comments

Ability to establish relationships with guests and co-workers

Demonstrated organizational skills to improve efficiency

Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes

Demonstrate consistent professionalism in the execution of daily assignments

Must be able to work independently with limited supervision

Demonstrates excellent guest service skills

Ideal candidate will be available to work a flexible schedule that includes weekends, evenings, and holidays

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).