Programs and Volunteer Coordinator

Programs and Volunteer Coordinator

The Programs & Volunteer Coordinator is the operational heart of Medicine Horse's day-to-day programming and volunteer experience. This role is responsible for keeping programs running smoothly, from scheduling and registration to partner communications and participant support, while also building and sustaining a strong, engaged volunteer community.

This position works closely with the therapy team, the Executive Director, and the Partnerships & Development Manager to ensure that programs are well coordinated, volunteers are supported, and participants' experiences reflect Medicine Horse's values and mission.

Program Coordination & Scheduling

• Meet regularly with the therapy team and interns to coordinate program operations — including confirming who is running each group, which sessions require horse handlers, and any scheduling or participant needs for the month/week ahead
• Work with the therapy team to schedule groups and maintain therapy calendars — both internally and on the Medicine Horse website
• Manage the registration process by creating, posting, and overseeing required forms and participant intake
• Coordinate communication with organizational partners and group participants throughout the program cycle
• Assist the therapy team in administering group surveys and collecting participant feedback
• Help ensure full program participation by supporting outreach efforts as directed by the Strategic Partnerships & Development Manager
• Maintain survey data collection, evaluate raw metrics, and compile comprehensive data summaries to drive strategic decision-making, grant narratives, grant reports, and annual reports

Volunteer Recruitment & Relationship Building

• Actively recruit new volunteers through community outreach, partnerships, and collaboration with the broader team
• Build genuine, lasting relationships with volunteers that reflect Medicine Horse's culture of care and appreciation
• Develop and implement creative ways to keep volunteers engaged, recognized, and fulfilled in their roles
• Serve as the primary point of contact for volunteer questions, needs, and ongoing communication
• Ensure volunteers are familiar with and adhere to Medicine Horse property guidelines, safety procedures, nondiscrimination policies, and organizational culture and values; assist with updating volunteer policies, procedures, and training materials as needed.

Volunteer Scheduling & Operations

• Maintain volunteer sign-ups, scheduling, and the volunteer database and sign-up platform
• Supervise and support volunteers during programs and events, ensuring they feel prepared and confident
• Ensure volunteers have sufficient training, resources, and role clarity before engaging with participants or horses
• Identify and address volunteer needs proactively, escalating any concerns to the Executive Director as needed

Volunteer Events & Appreciation

• Help plan and coordinate volunteer appreciation events and recognition initiatives
• Collaborate with the team to build stronger volunteer engagement and long-term involvement
• Track volunteer hours, milestones, and contributions for reporting and recognition purposes

Cross-Team Collaboration

• Communicate regularly with the therapy team to stay current on program changes, participant needs, and key outcomes
• Share program stories, participant experiences, and outcome data with the Strategic Partnerships & Development Manager to support grant reporting, fundraising, and communications
• Participate in team meetings and contribute to organizational planning as a key operational voice

Event & Community Engagement Support

• Support planning, coordination, and execution of Medicine Horse events in collaboration with the Executive Director and team, including the Annual Gala, fundraising events, community outreach events, volunteer gatherings, and participant-centered activities.
• Assist with logistics, volunteer coordination, event setup, participant communication, and overall event support to help create welcoming, organized, and mission-aligned experiences.
• Support community-building initiatives and clubs such as garden club, book club, wellness gatherings, and other community engagement programs that foster connection and belonging.
• Collaborate with staff, volunteers, and community partners to help ensure events reflect Medicine Horse's culture, values, safety standards, and participant-centered approach.
• Help maintain a positive and inclusive environment for program participants, volunteers, donors, and community members during events and outreach activities.

Benefits

• Meaningful Work – Be part of a mission-driven organization making a real difference in the lives of individuals, families, and our community.
• Supportive & Collaborative Team – Join a friendly, passionate team that values kindness, creativity, and working together toward a shared purpose.
• Flexible Work Environment – We understand the importance of work-life balance and offer flexibility, including occasional remote work opportunities and adaptable scheduling when responsibilities allow.
• Paid Time Off – Enjoy 20 days of paid time off annually , in addition to recognized holidays.
• Connection to Nature & Animals – Work in a unique ranch environment surrounded by horses, miniature animals, and open spaces that inspire wellbeing and connection.
• Professional Growth Opportunities – Opportunities to build skills in fundraising, community engagement, business development, partnerships, and nonprofit leadership.

Please submit your resume and a brief cover letter sharing your interest in the role and relevant experience to View email address on click.appcast.io.

Applications will be reviewed on a rolling basis until the position is filled. We are hoping to welcome our new team member with a start date of August 1, 2026.

We encourage candidates from diverse backgrounds and experiences to apply. If you are passionate about our mission and believe you could thrive in this role, we would love to hear from you.