Director of Social Services and Spiritual Care

DIRECTOR OF SOCIAL SERVICES AND SPIRITUAL CARE

Serenity Hospice | Pennsylvania

Preferred Location: Bensalem, PA

Anticipated Start Date: After December 1, 2026

Travel: Throughout Pennsylvania as needed

ABOUT THE POSITION

Serenity Hospice is seeking an experienced, compassionate, and motivated Director of Social Services and Spiritual Care to lead and support our social work and chaplain teams across all five Pennsylvania care centers.

This is an exciting opportunity for an experienced hospice leader who is passionate about developing staff, strengthening programs, ensuring regulatory compliance, and helping patients and families receive exceptional emotional, psychosocial, and spiritual support.

We are looking for a hands-on leader who can establish consistent standards across our care centers while fostering a supportive environment where team members can grow and thrive.

WHAT WE OFFER

• No nights or weekends
• Mileage reimbursement
• Competitive salary
• Health benefits
• PTO
• 401(k) available
• Supportive, family-oriented team

KEY RESPONSIBILITIES

Program Leadership and Development

• Lead the development, implementation, and oversight of social services and spiritual care programs across all five Pennsylvania care centers.
• Establish consistent department policies, procedures, workflows, and professional practice standards.
• Develop structured orientation, training, competency reviews, and ongoing professional development for social workers and chaplains.
• Ensure services respect patient and family preferences, cultural backgrounds, and religious beliefs.
• Documentation and Quality Assurance
• Monitor clinical documentation, assessments, individualized care plans, and timely updates to ensure quality and consistency.
• Conduct documentation reviews and provide feedback, coaching, and corrective guidance as needed.
• Promote effective participation by social workers and chaplains in interdisciplinary group meetings.
• Regulatory Compliance
• Monitor compliance with applicable hospice regulations, Medicare Hospice Conditions of Participation, Pennsylvania requirements, patient rights, and confidentiality standards.
• Collaborate with the compliance team to support audits, survey readiness, corrective action plans, and continuous quality improvement initiatives.
• Identify opportunities for improvement and ensure corrective measures are implemented and sustained.
• Staff Leadership and Development
• Participate in recruiting, interviewing, hiring, evaluating, and developing social workers and chaplains.
• Partner with care center leadership to assess staffing needs and ensure appropriate service coverage.
• Provide leadership, coaching, and guidance to help staff deliver compassionate, patient- and family-centered care.
• Visit care centers throughout Pennsylvania as needed to provide oversight, education, and support.

REQUIRED QUALIFICATIONS

• Master of Social Work (MSW) from an accredited program.
• Minimum of five years of hospice experience.
• Previous management or supervisory experience, including staff oversight, training, and performance management.
• Strong knowledge of hospice regulations, clinical documentation, assessments, and interdisciplinary care planning.
• Demonstrated ability to develop programs, establish standards, and provide effective staff education.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability and willingness to travel throughout Pennsylvania as needed.
• Credentials appropriate to assigned responsibilities and compliance with applicable professional scope requirements.

PREFERRED QUALIFICATIONS

• Active Pennsylvania LSW or LCSW.
• Experience overseeing multiple locations or care centers.
• Experience leading or working closely with chaplain and spiritual care teams.
• Experience with hospice survey preparation, documentation audits, and quality improvement.

MAKE A DIFFERENCE WITH SERENITY HOSPICE

At Serenity Hospice, we believe exceptional hospice care begins with a supported, knowledgeable, and compassionate team. We are looking for a dedicated leader who can empower our social workers and chaplains while ensuring patients and families receive the emotional, social, and spiritual support they deserve.

If you are an experienced hospice professional ready to make a meaningful impact across multiple care centers, we encourage you to apply.

HOW TO APPLY

Submit your résumé for consideration and become part of a supportive, family-oriented organization committed to providing exceptional care to patients and families throughout Pennsylvania.

POSITION START DATE

This position is anticipated to begin after December 1, 2026.