Sales Associate

About the Role The Sales Associate is the front‑line member of the Pet Care Center team, helping pet parents find the right products and solutions while creating a welcoming, safe, and engaging environment for everyone. What You’ll Do Pet First Support the health, safety, and proper care of all animals in accordance with Petco policies and standards. Share accurate product and pet care information to help customers make informed choices. Help maintain a clean, safe, and welcoming environment for pets, customers, and partners. Foster the Fun Greet customers and deliver friendly, helpful, and solution‑focused service. Create positive shopping experiences that build trust and customer loyalty. Support teammates through collaboration and teamwork. Help maintain an organized, visually appealing sales floor. Let’s Go! Assist customers in selecting products and services that meet their pets’ needs. Process sales, returns, and exchanges accurately and efficiently. Stock shelves, replenish merchandise, and support inventory integrity. Assist with store recovery, merchandising, and promotional set‑ups. Follow all company policies, procedures, and safety standards. Support additional tasks and responsibilities as assigned. Key Responsibilities Customer Experience & Sales Deliver consistent, courteous, and knowledgeable service. Educate customers on products, services, and promotions. Support store sales and service goals. Operations & Merchandising Maintain store cleanliness, organization, and presentation standards. Assist with inventory replenishment and stock accuracy. Support daily operational routines and task execution. What Success Looks Like Customers feel welcomed and supported during every visit. The sales floor is clean, stocked, and easy to shop. Team members work collaboratively to support store goals. Pets are cared for safely and responsibly. What You Bring Experience & Skills Previous retail or customer service experience preferred but not required. Passion for animals and interest in pet care. Strong communication and interpersonal skills. Ability to multitask and work in a fast‑paced environment. Basic math skills and comfort handling cash and transactions. Strong attention to detail and reliability. Essential Functions & Work Environment Frequently standing, walking, bending, kneeling, reaching, and lifting. Ability to safely lift merchandise, supplies, or animals weighing up to 50 pounds. Regular engagement with customers on the sales floor, including cashiering and POS transactions. Must be able to work in proximity to animals, including exposure to dander, odors, noises, and cleaning chemicals. Flexible availability to support operating hours, including evenings, weekends, and holidays. Why You’ll Love It Here Purpose‑driven work that makes a difference for pets and people. A welcoming, inclusive team environment. Opportunities to learn, grow, and explore career paths. A fun, fast‑paced role where no two days are the same. Start Rate $15.05 Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Accommodation Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role. #J-18808-Ljbffr