Network Maintenance Center Engineer

NMC Engineer – 5G/LTE Network Maintenance (Night Shift)- all 5 days onsite- Plano Texas

Night Shifts

Contract role

accepting on W2 candidates, No C2C candidates

We're looking for an experienced NMC Engineer to join our network maintenance team supporting 5G and LTE RAN operations during the nightly maintenance window (8 PM – 5 AM CST).

In this role, you'll be the hands-on executor of scheduled maintenance activities — performing software and firmware upgrades on eNBs and small cells, running pre/post checks, executing MOPs, collecting logs, and ensuring zero-error completion of all nightly tasks.

You'll work closely with day-shift engineering teams and escalate issues following established procedures. This is a critical role for network stability. If you're someone who takes pride in clean execution, catches what others miss in an MOP, and stays calm when things go sideways at 2 AM — we want to hear from you.

What you'll do

• Execute scheduled maintenance tasks during the nightly maintenance window with zero-error discipline
• Perform software and firmware upgrades on eNBs, small cells, and associated RAN network elements
• Review MOPs in advance — identify missing steps, flag issues before execution begins
• Run pre/post checks on all work performed; monitor alarms, traffic, and cell status to resolution
• Collect logs and perform log analysis in coordination with engineering and HQ teams
• Execute scripts and collect data as requested by the engineering team
• Support customers during self-performed maintenance — reviewing MOPs, providing real-time guidance
• Manage escalations internally and externally following defined escalation procedures

What we're looking for

• 5+ years of experience in wireless network operations or RAN maintenance (or equivalent) • Strong working knowledge of LTE, 5G NR, and network architecture (RAN/USM network elements)
• Solid IP networking background — IPv4/IPv6, routing fundamentals
• Proficient with Linux/UNIX operating systems
• Expert-level terminal application skills — SecureCRT, xShell, or PuTTY (advanced macro/VB skills a strong plus)
• Experience executing MOPs and performing SW/FW upgrades on live network elements
• Comfortable working independently on the night shift with minimal supervision
• Strong communication skills — able to coordinate with engineering, HQ, and customers under pressure
• Scripting experience (Python, Shell, or similar) is a bonus
• Bachelor's degree in EE, CS, or related field preferred — equivalent hands-on experience considered

Schedule

• Night shift · 8 PM – 5 AM CST · 10-hour shifts On-call availability may be required for critical escalations

What you didn’t know about us:

• Competitive salary
• Health, Dental and Vision Benefits
• Long-Term growth potential
• 401k
• With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!