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Office Assistant

Express Employment Professionals Defunct

Job Full Description

OVERVIEW


Express is seeking a friendly, organized, dependable, and customer-focused Office Assistant to coordinate between technicians and clients, schedule service calls, and provide timely updates regarding technician ETAs and appointments. The ideal candidate communicates clearly, stays organized in a fast-paced environment, handles changing schedules with professionalism, and enjoys providing excellent customer service. Experience in the construction industry or working with contractors, technicians, or service-based businesses is highly preferred.

RESPONSIBILITIES

  • Coordinate daily schedules and service appointments with technicians and clients.
  • Communicate technician ETAs and service updates to clients.
  • Respond to customer questions and provide excellent customer service.
  • Maintain accurate schedules, work orders, and customer information.
  • Communicate effectively with field technicians to ensure appointments run smoothly.
  • Follow up with clients regarding scheduling, service status, and completion.
  • Handle phone calls, emails, and general office duties.
  • Resolve scheduling or customer concerns professionally and efficiently.
  • Perform other administrative duties as assigned.
REQUIREMENTS
  • High school diploma or equivalent.
  • 1+ year's of Previous office, scheduling, dispatch, or customer service experience preferred.
  • Construction industry experience or knowledge highly preferred.
  • Strong communication, organizational, and multitasking skills.
  • Comfortable communicating with customers and field technicians.
  • Proficient with computers, email, and basic office software.
  • Professional, dependable, and customer-service oriented.
COMPENSATION AND BENEFITS
  • Weekly Pay
  • Direct Deposit
  • Medical and Visual Plan
  • 401(k) plan Short-Term Disability, Life, and Prescription Drug Reimbursement
  • Referral Bonuses

Sanford, NC
2665
307 North Horner Blvd
Sanford, NC 27330
Vacancy posted 7 hours ago
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