Mobile Integrated Healthcare Paramedic - City

Job Description

Pay Range: 316

Hourly Rate: $24.70 - $38.35

FLSA Status: Non-Exempt

The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy.

Application, Hiring, and Background

When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position.

Completion of the application questions is required.

Applicant responses to the application questions must specifically answer the questions asked.

Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position.

Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload.

Applications may not be reviewed if specific responses to application questions have not been provided.

Each application submission is reviewed independently.

For detailed information about the City's hiring and background processes, check out the Quick Guide to Hiring and Background Checks

If you have questions, check out the Frequently Asked Questions

Total Rewards

At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer:

• Competitive pay
• An average of $22,000 annually contributed toward your benefits and retirement
• A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development

Explore all the ways we invest in you: City of Oklahoma City Total Rewards

Position Designations

This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.

This job classification has been designated as a cyber security sensitive job classification effective June 26, 2023, in order to comply with United States Department of Justice, Federal Bureau of Investigation, Criminal Justice Information Services (CJIS) Division's Criminal Justice Information Services Security Policy (Version 5.9.2, 12/07/2022), 5.12 Policy Area 12 Personnel Security. The policy requires national fingerprint-based records checks be conducted prior to granting access to criminal justice information for all personnel who have unescorted access to unencrypted Criminal Justice Information (CJI) or unescorted access to physically security locations or controlled areas (during times of CJI processing). Employees in this job classification will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check after receiving a conditional offer of employment. Additionally, employees in this job classification must complete the required CJIS Security and Privacy Training and pass the online certification test.

Job Summary

This position is located in the Emergency Medical Services Section of the Operational Services Division of the Fire Department within the City of Oklahoma City. The Mobile Integrated Healthcare (MIH) Paramedic is responsible for providing enhanced medical services to frequent 911 callers and people with non-emergent medical complaints as part of a co-response partnership with a Behavioral Health Navigation Responder.

Essential Job Functions

• Performs emergency field patient care providing basic and advanced medical care procedures in accordance with documented protocols and practices.
• Provides non-emergency paramedic medical care to patients with non-emergent referrals and medical needs.
• Performs in-home welfare checks and assessments for patients with non-emergent referrals.
• Assists patients with scheduling appointments for medical care and provides transportation to scheduled appointments.
• Serves as an advocate for patients by assisting them with access to community services.
• Partners with Oklahoma City Fire Department personnel and Community Health Care Providers and Services to determine patient's medical care needs.
• Coordinates with Mobile Integrated Health team members and partners to facilitate and provide patient follow-up care.
• Performs other duties as assigned.

Veterans Preference

Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.

Minimum Qualifications

• Minimum of two (2) years' experience as a Licensed Emergency Medical Technician - Paramedic.
• Possession of a high school diploma, GED, or equivalent.
• Oklahoma Department of Health Emergency Medical Technician Paramedic Licensure.
• National Registry Emergency Medical Technician Paramedic Licensure.
• Cardiopulmonary Resuscitation (CPR) Certification.
• Possession of a valid Driver License (Operator or higher).

Knowledge, Skills, and Abilities

• Knowledge of and ability to follow Health Insurance Portability and Accountability Act.
• Skill in writing routine reports and correspondence.
• Skill managing time, schedules, and prioritization.
• Skill in using tact and persuasiveness to obtain patient cooperation.
• Ability to work independently, think and act properly in emergencies, establish and maintain effective working relationships with Oklahoma City Fire Department staff, other healthcare professionals, and the general public.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate effectively with various levels of healthcare professionals, law enforcement representatives, First Responder organizations, Fire Department personnel, and the public, either formally, informally or through various educational or public relations endeavors.
• Ability to continue Emergency Medical Service education and maintain certifications as required by company policy.
• Ability to assume responsibility for work performed and decisions made.

Competencies

• One City, One Team (Teamwork/Team Oriented) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; participates willingly and effectively as a team lead or team member; builds consensus; fosters team commitment, spirit, pride, and trust; collaborates with others to accomplish goals and objectives and achieve results; expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; actively listens, clarifies information as needed; shares information, resources and solutions across departments; asks for help early and offers it often; collaborates across teams before decisions are made.
• Service First (Customer Centric) Demonstrates commitment to public service; serves and satisfies internal and external customers in a timely and effective manner; establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; supports the Department/City's mission; develops and executes strategies with the customer in mind; acts quickly and follows through until the job is complete; serves everyone with genuine respect, diligence and professionalism; makes decisions with the people we serve in mind.
• Respect Always (Conduct) Conducts oneself with the utmost integrity and professionalism; demonstrates humility; encourages people to share their perspectives, ideas, and opinions; makes decisions based on a sense of shared purpose; takes responsibility for actions and decisions; resilient; leans in to challenges and problems with creative solutions; speaks up and challenges the status quo; relies on the character, ability, strength, truth, and transparency of others and the organization; listens with curiosity and speaks with care; embraces different perspectives and lived experiences; gives feedback constructively and receives it openly.
• Own the Outcome (Execution and Results) Sets well-defined and realistic goals and high standards of performance for self or self and others; displays a high level of initiative, effort, and commitment toward performing work; completes assignments in a thorough