Security Guard

Security Guard The Security Guard reports to and works closely with the Senior Facilities Manager. Responsible for protecting WRBC private property against theft, vandalism, and unauthorized access. Ensures the safety and security of all individuals while on the WRBC Greenwich premises. Monitors and reports any potential risks or safety concerns to the operations team to support environmental health, public safety, and risk management efforts. Follows established security policies, procedures, and protocols. Assists in monitoring the physical 475 Steamboat Road property, including Building Security Systems, CCTV, fire and sprinkler systems, life‑safety equipment (e.g., AED), and other building support systems. Conducts regular patrols of the facility and documents observations, incidents, or irregularities. Provides assistance to employees, guests, and vendors as needed while maintaining a professional and vigilant presence. Communication and teamwork are essential to maintaining a safe work environment for employees and protecting critical equipment, building property, and physical assets. Supports day‑to‑day security coverage across all operating hours (Mon–Fri 06:00–22:00; Sat–Sun 08:00–16:00; year‑round). Provides excellent customer service to employees, guests, and visitors. Maintains required certifications and completes all necessary security and system‑related training. Collaborates with fellow guards to ensure smooth communication and consistent security coverage. Addresses guest questions and concerns professionally and courteously. Adheres to assigned schedules and follows established procedures for requesting time off. Completes timesheets and required daily reports accurately and on time. Communicates relevant updates or issues to the Operations Manager as needed. Performs duties in accordance with established Security Post Orders and Building Procedures. Provides on‑site security coverage as assigned and remains available during scheduled shifts. Prepares clear and thorough daily notes, weekend summaries, and incident logs to support smooth operations. Follows procedures related to displaying flags and carries out assigned tasks in the event of inclement weather. Follows all office security procedures and participates in ongoing program requirements. Adheres to established site security plans, post orders, emergency procedures, and safety checklists. Participates in required security training and follows all updated protocols. Provides assistance during emergency situations as directed to help safeguard the organization's people and property. Reports security or safety issues impacting building operations and assists in facilitating resolution when appropriate. Runs access control or security reports when requested and authorized. Reviews CCTV or access control footage for incidents, as directed by Operations Management or HR. Follows daily parking procedures and issues temporary or medical parking permits when assigned. Qualifications Education Requirement: Bachelor's degree is preferred. Must have experience as a security guard, police officer, or military police officer. Must have a solid understanding of basic security practices and procedures to perform the role effectively. Must have training and experience working with electronic monitoring and surveillance systems. Team player with knowledge of and adherence to best practices in safety and security. Must have strong critical thinking skills and the ability to quickly observe situations and respond appropriately. Proven ability to work discreetly with confidential and sensitive information. Possesses strong analytical and problem‑solving skills. Excellent communication skills, both oral and written, are essential for the position. Able to clearly relay information, observations, and security‑related details to colleagues, internal customers, and supervisors. Demonstrates excellent customer service and contributes to a safe, positive environment for employees and guests. Ability to support and adapt to change as operational needs evolve. W. R. Berkley