Account Manager- Medical Malpractice P&C Insurance

Join Our Team as an Account Manager in West Hartford, CTAt EPIC, we're not just about delivering tailored solutions; we're about making a difference through exceptional people. Our global team of specialized risk experts is passionate and proactive, ensuring that our clients receive the highest standards of practice and cost-effective solutions. If you're looking to be part of a team where your unique talents and skills are truly valued, we have an exciting opportunity for you!As an Account Manager at EPIC, you will play a crucial role in managing and retaining professional liability insurance accounts within the healthcare sector. Your responsibilities will include working closely with internal producers on both new and renewal medical malpractice insurance policies. This is an inside service position with minimal travel requirements. Your excellent phone presence and teamwork skills will be key to your success. This position is approved for hybrid or remote work within the US only.Location: West Hartford, CT (Hybrid or Remote Work Available)What You'll Do:Partner with producers to secure, manage, and retain clients through effective policy marketing, servicing, and certificate processing.Prepare and follow up on applications, support producers, and maintain comprehensive client files and data.Provide outstanding service with a client-first approach and a focus on practical solutionsWhat You'll Bring:Education, Experience, and Skills:Experience: Minimum of 2+ years in Commercial Property & Casualty client support or underwriting; familiarity with medical malpractice insurance is preferred.License: P&C Insurance License required.Education: Bachelor's degree preferred; high school diploma/GED required.Systems: Experience with agency management systems such as Sagitta/ImageRight is a plus.Skills: Excellent time management and multi-tasking abilities. Strong attention to detail with effective written and oral communication. Collaborative team player with a successful history of working well with diverse personalities. Self-motivated with a strong work ethic and a flexible, client-focused attitude.Compensation: Exempt: The base salary range for this position is $60,000 – $80,000. Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.Why EPIC:Generous Paid Time off: Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close daysGenerous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leaveGenerous employee referral bonus program of $1,500 per hired referralEmployee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)Employee Resource Groups: Women's Coalition, EPIC Veterans GroupProfessional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership DevelopmentUnique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife SupportAdditional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First FoundationWe're in the top 10 of property/casualty agencies according to "Insurance Journal"