LensCrafters - Team Lead

GENERAL FUNCTION

The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.

MAJOR DUTIES AND RESPONSIBILITIES

While working in Retail Ensure the LensCrafters team provides unsurpassed Customer Service Assist customers with selections, provides recommendations, assists sales associates Serve as a responsible alternate store key holder While working in Lab, if applicable Custom fit glasses & precisely place prescription in lenses Work with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology Ensure finished eyewear meets optical standards & customer requirements Create a safe working environment for all, demonstrate safe work practices Be responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

BASIC QUALIFICATIONS

HS diploma/GED Strong optical & retail experience Knowledge of current optical theory & merchandise Strong inter‑personal skills Strong basic math skills Sales skills Problem‑solving ability Familiarity with cash register, computers & calculators Leadership & training experience Edging & mounting experience Basic optics knowledge & optical measurement experience

PREFERRED QUALIFICATIONS

State licensure (if applicable) &/or ABO Certification in non‑licensed states LensCrafters Final Eyewear Inspector Certification Optical machinery/instruments experience AccuFit Digital Measurement System certification Knowledge of current store merchandise & lens options This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr Luxottica