Salon Front Desk Lead

Elle Marie Hair Studio is a family-founded company with five locations across Snohomish County including Mill Creek, Snohomish, Lynnwood, Woodinville, and Smokey Point. Recognized for excellence, the studio was named Best of Snohomish County 2026. Elle Marie is committed to delivering exceptional customer experiences and creating a welcoming environment for team members and clients alike. Front Desk Lead - Full Time (Weekdays)Elle Marie Hair Studio - Smokey PointAt Elle Marie Hair Studio, our front desk sets the tone for the entire guest experience. We are looking for a Front Desk Lead for our Smokey Point location, someone who is warm, organized, and confident in a fast-paced, highly social environment.This role is a step above a traditional front desk position, with added responsibility supporting daily operations and team organization.What You'll DoCreate a welcoming, polished experience for every guest from arrival to checkoutManage appointments, phones, and in-salon communication with efficiency and professionalismSupport stylists and leadership to keep the day running smoothlyMultitask with ease while maintaining a calm, positive presenceHandle guest concerns with empathy and confidence when they ariseIn this lead role, you will also:Oversee retail and backbar inventory, including tracking, organization, and restockingSupport timecard review and preparation to ensure accuracy ahead of payroll processingHelp maintain accountability and flow at the front deskAct as a go-to resource for front desk team membersScheduleFull-time, primarily weekdaysWe anticipate little to no weekend requirement for this role but could be an option if requested. What We're Looking ForStrong organizational and multitasking skillsA polished, professional, and friendly presenceConfidence in guest interactions, including occasional service recoveryHigh attention to detail, especially with administrative tasksAbility to take initiative and follow throughCustomer service or hospitality experience (salon experience is a plus)What Makes This Role DifferentThis is not just a front desk position, you'll play a key role in supporting the operations and structure of the salon, helping ensure both the guest experience and behind-the-scenes systems run seamlessly.Why Elle MarieSupportive, team-focused cultureOpportunity to grow within the companyA beautiful, fast-paced salon environment Compensatiom DOE