Director of Operations (Pharma)

Director Of OperationsClinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion.The Role:Due to continued growth, we are seeking a Director of Operations who will play a pivotal role in driving the success of our site operations, providing leadership, direction, and oversight to ensure all operational activities are delivered safely, efficiently, cost-effectively, and in full compliance with GMP standards.In this influential position, you will collaborate closely with the Clinical Services Leadership Team, shared service functions, and site operational teams to champion performance improvement initiatives, optimise processes, and deliver outstanding operational results. Your ability to lead across multiple functions, inspire teams, and drive operational excellence will be key to achieving business objectives and supporting continued growth.Key Responsibilities:Lead all site operations, ensuring optimal productivity, efficiency, cost control, and day-to-day performance.Drive strategic planning and goal setting to support business growth and operational excellence.Identify and implement process improvements that enhance productivity, quality, safety, and cost efficiency.Coach, mentor, and develop high-performing teams, creating clear pathways for growth and succession.Partner with Finance to develop and manage departmental budgets aligned with business objectives.Monitor and report on operational KPIs, using data-driven insights to drive performance improvements.Collaborate with HR on recruitment, talent development, and employee relations initiatives.Maximise revenue opportunities while maintaining profitability and operational effectiveness.Ensure business continuity through effective workforce planning, cross-training, and contingency arrangements.Promote compliance with company policies, cGMP standards, and SOP requirements across all operations.Build strong cross-functional partnerships, particularly with Quality, to deliver exceptional operational outcomes.