Senior Scrum Master

Senior Scrum Master

Incedo is a US-based consulting, data science, and technology services firm with 4,000+ professionals across the US, Mexico, and India. We help clients achieve competitive advantage through end-to-end digital transformation, combining engineering excellence, data science, and design with deep domain expertise across Telecom, Banking, Wealth Management, Product Engineering, and Life Sciences & Healthcare.

The Senior Scrum Master serves as a servant-leader and Agile delivery expert for multiple cross-functional development teams operating within a SAFe Scaled Agile environment. This role ensures disciplined Agile execution, drives continuous improvement, removes impediments, and partners closely with Product, Engineering, and Architecture leaders to deliver high-quality application solutions at scale.

Key Responsibilities

• Agile Facilitation Lead all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, Retrospectives) with a focus on flow, transparency, and predictable delivery.
• SAFe Alignment Support PI Planning, System Demos, Inspect & Adapt workshops, and cross-team coordination to ensure alignment with ART objectives.
• Team Coaching Mentor teams on Agile principles, Scrum practices, and Lean thinking; elevate team maturity and self-organization.
• Impediment Removal Identify, track, and eliminate blockers; escalate risks and dependencies across teams and ART leadership.
• Delivery Optimization Use metrics such as velocity, throughput, cycle time, and predictability to guide continuous improvement.
• Cross-Functional Collaboration Partner with Product Owners, Engineering Managers, QA, DevOps, and Architecture to ensure clarity of requirements, technical readiness, and delivery alignment.
• Quality & Compliance Promote engineering excellence, automated testing, CI/CD adoption, and adherence to enterprise governance standards.
• Stakeholder Communication Provide clear, concise updates on team progress, risks, and outcomes to ART leadership and business stakeholders.

Required Qualifications

• 710+ years of experience as a Scrum Master supporting application development teams in enterprise environments.
• Strong experience working within SAFe (Agile Release Trains, PI Planning, cross-team dependency management).
• Proven success coaching teams through Agile maturity growth and delivering high-impact software solutions.
• Deep understanding of Agile frameworks (Scrum, Kanban, Lean) and modern engineering practices (CI/CD, automated testing, DevOps).
• Ability to analyze delivery metrics and use data to drive decision-making and continuous improvement.
• Excellent communication, facilitation, conflict-resolution, and stakeholder-management skills.
• Experience working with tools such as Jira, Confluence, Azure DevOps, or Rally.

Preferred Qualifications

• SAFe certifications (e.g., SAFe Scrum Master, SAFe Advanced Scrum Master, SAFe Practitioner).
• Experience supporting financial-services or regulated-industry application development.
• Background in coaching multiple teams simultaneously within a scaled Agile environment.
• Familiarity with cloud-native development, microservices, or API-driven architectures.

Success Criteria

• Teams consistently meet sprint commitments and demonstrate predictable delivery.
• ART ceremonies run smoothly with strong cross-team alignment.
• Continuous improvement is visible through measurable gains in velocity, quality, and flow.
• Stakeholders receive timely, accurate, and actionable communication.
• Teams demonstrate increased Agile maturity and autonomy over time.