Certified Clinic Medical Assistant Post Acute Program

Medical Assistant III

Join St. Joseph Regional Medical Center in Lewiston, Idaho—where nationally recognized quality meets small-town heart. We're proud to be recognized for excellence and patient safety, including an "A" Hospital Safety Grade from The Leapfrog Group, inclusion in Becker's list of "Great Community Hospitals," and U.S. News & World Report accolades for maternity care. Here, you'll find a teamwork-first culture, leaders who support you, and coworkers who genuinely have your back. New grads are welcome—we're committed to training, mentoring, and helping you build confidence as you grow. And because we know great care starts with taking care of our people, we offer competitive benefits and a workplace you can feel good about. If you're looking for a place to do meaningful work, build a career, and feel proud serving your community—you belong at St. Joe's.

Job Summary

The Medical Assistant III functions as an experienced, certified clinical and administrative support professional within the medical practice/clinic. This role builds on the competencies of the Medical Assistant II by incorporating advanced clinical skills, patient care coordination, and leadership responsibilities. The MA III provides direct patient care, coordinates complex administrative tasks, and serves as a resource and preceptor for new staff. The position ensures efficient clinic operations, supports providers, and contributes to the delivery of high-quality, patient-centered care.

Essential Functions

• Perform all clinical duties of a Certified Medical Assistant, including rooming patients, obtaining vital signs, performing EKGs, assisting with office-based procedures, and administering medications and vaccines under provider direction.
• Coordinate patient care activities including referrals, pre-authorizations, and scheduling of tests and procedures.
• Serve as a liaison between patients, providers, and external facilities to ensure timely exchange of information, test results, and records.
• Manage patient communications, including relaying provider instructions and test results in accordance with scope of practice.
• Fulfill clerical responsibilities such as managing charts, obtaining medical records, and completing forms.
• Support providers by ensuring accurate documentation and assisting with EMR workflows.
• Monitor supply inventory and coordinate ordering as needed.
• Serve as a preceptor for new hires and mentor for Medical Assistant I and II staff.
• Participate in quality improvement and performance monitoring initiatives.
• Demonstrate leadership by modeling professionalism, adherence to standards, and promoting team collaboration.
• Perform other duties as assigned.

Knowledge/Skills/Abilities/Expectations

• Advanced knowledge of medical terminology, anatomy, pharmacology, and patient care processes.
• Proficiency in electronic health record systems and medical office software.
• Strong organizational and multitasking abilities with attention to detail and accuracy.
• Effective communication and interpersonal skills for patient interaction, team collaboration, and provider support.
• Ability to triage patient concerns and escalate when appropriate.
• Demonstrated leadership, mentoring, and training capabilities.
• Ability to maintain confidentiality and comply with HIPAA, OSHA, and infection control standards.
• Regularly required to stand, walk, sit, bend, stoop, and reach.
• Ability to lift and transport up to 50 pounds.
• Frequent use of personal protective equipment.
• Frequent exposure to blood, body fluids, infectious diseases, and hazardous materials.
• Work performed in clinical and administrative office settings.
• Must follow established safety procedures and protocols.

Qualifications

Education

• Graduate of an accredited Medical Assistant program.

Licenses/Certifications

• Current certification as a Certified Medical Assistant (CMA, RMA, CCMA, or equivalent) required.
• Basic Life Support (BLS) certification required at time of hire.

Experience

• Minimum of three (3) years' experience as a Medical Assistant in an outpatient or physician practice setting required.
• Experience with patient care coordination, referral management, or leadership responsibilities preferred.