Maintenance Engineer II

Viceroy Hotels

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy's portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations, including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington, D.C., St. Lucia, Portugal's Algarve, and the recently opened Sun Valley resort in Idaho.

Location

The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho's Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.

Overview

Located at the southeast corner of Main Street and River Street Eastthe gateway to downtown Ketchum, Idahoand just minutes from Bald Mountain's River Run base, this exceptional property will debut as Sun Valley's first luxury hotel and for-sale residence offering. As part of the Viceroy team, you'll help bring our signature experiential hospitality to one of North America's most iconic, year-round mountain destinations.

Compensation: $30.00/hr

The Maintenance Engineer II is responsible for daily operation, maintenance, and reliability of hotel engineering systems to ensure safe, efficient, and uninterrupted property operations. This role supports the Engineering Supervisor in maintaining guest rooms, public areas, back-of-house spaces, plant equipment, and recreational facilities in accordance with operational requirements, safety standards, regulatory obligations, and luxury hospitality service expectations.

Responsibilities

Preventive Maintenance & Repairs

• Perform scheduled preventive maintenance on HVAC, electrical, fire, plumbing, snowmelt boilers, laundry, kitchen, pool equipment, painting, carpentry, and concrete work in guest rooms and public areas.
• Troubleshoot and repair equipment, including HVAC, boilers, electrical, fire, pumps, kitchen equipment, and refrigeration systems.
• Maintain guest rooms, including lighting, fixtures, A/C units, door locks, and finishes.
• Record equipment readings and maintenance activities accurately in logs or CMMS systems.

Guest Experience Support

• Respond promptly to guest maintenance requests with professionalism and courtesy.
• Ensure minimal disruption to guests during maintenance activities.
• Maintain all areas of the hotel to luxury hospitality standards.

Systems Operation & Monitoring

• Monitor and operate key building systems (HVAC, BMS, electrical, fire, plumbing).
• Conduct routine inspections of plant rooms, mechanical spaces, and equipment.
• Ensure proper functioning of pools, spas, and recreational facilities.

Safety & Compliance

• Adhere to all OSHA, local, state, and federal safety codes and regulations.
• Maintain safe working conditions and proper use of PPE.
• Support fire/life safety systems testing and emergency response procedures.

Documentation & Reporting

• Maintain accurate maintenance records, logs, and work order completion.
• Report equipment issues, failures, and capital needs to supervisors.
• Assist in tracking inventory of spare parts and tools.

Team Collaboration

• Work closely with other departments (Housekeeping, F&B, Front Office) to support operations.
• Coordinate with contractors and vendors as required.
• Support department initiatives, including sustainability and energy efficiency.

Qualifications

• High school diploma or equivalent; technical or trade certification preferred.
• 3-5+ years of experience in hotel engineering or related field.
• Working knowledge of HVAC, electrical, plumbing systems, painting and carpentry.
• Ability to troubleshoot HVAC, electrical, plumbing, mechanical and fire systems
• Ability to read blueprints and technical diagrams.

Physical Requirements

• Ability to lift heavy work - Exerting more than 100 pounds of force occasionally, and/or more than 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects
• Ability to work a flexible schedule, including evenings, weekends, holidays, and emergency callouts, as business needs require.
• Physical ability to stand, walk, climb ladders, lift tools and materials, and work in mechanical spaces, outdoor areas, and variable environmental conditions.
• Capability to work in confined spaces, heights, and varying conditions.

Core Competencies (Viceroy Standards)

• Guest-centric mindset
• Attention to detail and quality workmanship
• Strong troubleshooting and problem-solving skills
• Effective communication and teamwork
• Flexibility to work shifts, weekends, and emergencies

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA