Post Closing Specialist

Today the real estate closing process is confusing, complex, and filled with unfair costs to the consumer. These consumers are left without an advocate, nor do they feel like they know enough about the process to advocate for themselves. To make things worse, the real estate industry has been slow to deliver a customer-first experience or cost‑saving automation, and homebuyers and sellers are left with piles of paperwork and fees they don’t understand. At Empora, we’re a team of technologists and real estate experts passionately delivering transparency, ease, and equity to this outdated, $36 billion industry. Our mission is to make it easy to buy and sell real estate. We are deeply connected to making the closing process fair, transparent, and empowering. We believe in fast delivery, smart implementation, and constant iteration to solve problems and delight customers. Empora team members enjoy significant autonomy while making meaningful impact through innovative technical solutions, and give individuals the power to drive their own projects and results. If you’re energized by the impact you can make at Empora, we’d love to talk to you! Post Closing Specialist (Recorder) Location: Columbus, Ohio (on-site) Department: Post Closing About the Role: The Post Closing Specialist (Recorder) plays a critical role in ensuring the accuracy, completeness, and timely submission of legal real estate documents for recording across various counties. This role safeguards the integrity of official records—including deeds, mortgages, and related legal instruments—while collaborating closely with Escrow, Title Curative, and Reconciliation teams to meet strict recording deadlines. Key Responsibilities Verify accuracy and completeness of documents prior to submission, returning or rejecting those with missing or incorrect information. Resolve recording rejections with the Escrow team. Collaborate with the Reconciliation team to ensure recording fees are accurately balanced in the system ledger. Stay informed of all updates and changes to recording requirements across counties and states. Partner with the Post Closing team to return executed legal documents to clients and stakeholders. Core Competencies Proactivity: Anticipates and learns new recording requirements before they impact files; supports team members by mastering county‑specific nuances. Collaboration: Works effectively with internal partners (Escrow, Title Curative, Post Closing) and external partners (county recording offices, lenders). Efficiency: Prioritizes urgent and important tasks across multiple files, while seeking process improvements that enhance productivity. Attention to Detail: Maintains a sharp focus on accuracy when reviewing and recording sensitive legal documents. Drive: Maintains focus and determination in resolving rejections, ensuring smooth and timely closings for clients. Title Knowledge: Applies a strong understanding of real estate records, legal terminology, laws/regulations, and relevant systems. Organization: Keeps records and files meticulously organized while managing multiple priorities. Communication: Uses clear and professional communication with clients, colleagues, and county officials. Customer Service: Provides responsive, service‑oriented support when handling public records requests. What We’re Looking For Experience in title, escrow, or a related real estate/financial services role. Familiarity with county recording processes and requirements preferred. Strong computer literacy and comfort with title/escrow software systems. High attention to detail and commitment to accuracy. Why you’ll love working here: Empora offers a unique opportunity to have a significant impact on our product and the trajectory of our company, as well as meaningful growth opportunities for our team members. We are passionate about creating an environment where you can do work you’re extremely proud of with a team of high‑caliber individuals. Additionally, you’ll enjoy these benefits! Competitive compensation Comprehensive medical, dental, and vision coverage and HSAs (we cover 100% of employee premiums and 75% of dependent premiums) Short and Long Term Disability coverage, and Basic Life Insurance Paid parental leave Flexible vacation policy Technology and office setup provided so you can do your best work 401(k) matching This position requires the final candidate to successfully pass an E‑Verify check Empora Title is proud to be an Equal Employer Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #J-18808-Ljbffr