Assistant Store Manager

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Training & development

The Assistant Store Manager supports the Store Manager in overseeing the day-to-day operations of the store, including maximizing sales, controlling expenses, maintaining merchandising standards, and modeling outstanding customer service. They help ensure the store operates efficiently and positively represents Home Central and its company values.

The Assistant Store Manager works closely with the Store Manager to build an efficient, motivated, and productive sales team while helping maintain a positive and professional work environment. In the Store Manager's absence, the Assistant Store Manager assumes responsibility for overseeing daily store operations.

Responsibilities will include, but are not limited to, the following:

Responsibilities

• Model excellent customer service by assisting customers and employees whenever necessary.
• Assist the Store Manager with daily opening and closing procedures and assume responsibility when needed.
• Help supervise, train, and develop employees while promoting teamwork and accountability.
• Assist with employee scheduling, performance evaluations, and addressing employee concerns in coordination with the Store Manager.
• Respond promptly to customer complaints and work toward a satisfactory resolution.
• Help maintain appropriate inventory levels and participate in cycle counts and inventory control.
• Assist with coordinating sales promotions, marketing initiatives, and special events.
• Help maintain effective merchandising throughout the store, ensuring displays, signage, and sales areas are clean, organized, and properly maintained.
• Participate in weekly merchandise ordering and assist with overseeing deliveries, stocking, and restocking.
• Lead by example by promoting a safe work environment and ensuring employees follow company policies and safety standards.
• Help protect inventory and store property against internal and external loss. Respond appropriately according to company policies.
• Communicate regularly with the Store Manager regarding store operations, employee performance, customer concerns, and opportunities for improvement.
• Assist with monitoring daily sales, expenses, and operational performance to help achieve store goals.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Excellent communication skills, both written and verbal.
• Committed to continually learning and pursuing training and development opportunities.
• Ability to supervise and motivate employees and understand the fundamentals of leadership.
• Strong knowledge of products contained in the store.
• Motivated, organized, and self-directed. Able to think independently and solve problems.
• Understanding of store operations, including finances, inventory control, and pricing strategy.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Ability to efficiently operate the store's point-of-sale system.
• Ability to work a flexible schedule, including holidays and weekends.
• Previous retail or supervisory experience preferred.

Goals

• Support the Store Manager in driving company growth through increased sales and controlled expenses.
• Help build and maintain a strong team of motivated and productive retail associates.
• Promote outstanding customer service and a positive shopping experience.
• Develop leadership skills and the ability to effectively manage store operations in the Store Manager's absence.
• Expand knowledge of retail operations, including inventory management, merchandising, and pricing strategies.
• Contribute to a safe, organized, and productive store environment.

Join a family-owned business that takes pride in being a stable employer for 50+ years.