Supplier Quality Coordinator I | Fort Worth, TX

Supplier Quality Coordinator I | Fort Worth, TX Job Category: Quality Requisition Number: SUPPL005763 Posted: May 27, 2026 Full-Time Location: TTI Corporate, 2441 Northeast Pkwy, Fort Worth, TX 76106, USA Description The Supplier Quality Coordinator is responsible for coordinating the return of non-conforming material, requesting a Failure Analysis or Corrective Action and obtaining credit from the manufacturer for non-conforming material. This role has Material Review Board (MRB) authority to disposition non-conforming product in conjunction with the technical expertise and approval of the relevant supplier. The position communicates across several departments internally as well as externally to supplier partners. Our Supplier Quality Coordinator Coordinate with Sales to validate the reported non-conformance including coaching the sales team on the appropriate data points to capture by failure mode. Organize reported information into clear, descriptive, valuable problem statements for use by the manufacturer. Develop professional relationships internally across RMA, Finance, Sales & the Quality Department and externally with manufacturer representatives to facilitate friendly and efficient communications and resolutions. Gather, communicate, and request return authorizations from manufacturers including all the relevant information required for authorizations. Use the return authorizations to request credit and disposition non-conforming material. Disposition suspect non-conforming product returned by the customer or quarantined as the result of a suspect non-conformance. Determine disposition in accordance with the consultation of the manufacturer. In rare cases, the disposition to scrap will be made unilaterally. Coordinate the timely return of nonconforming material to the relevant supplier and ensures containment of on-hand inventory is rapid and effective. Provide thorough, timely and effective Corrective Action (CA) responses to customers by receiving the requests, initiating the CA in the Quality Data Management System, selecting the most appropriate responder, tracking and coordinating the response, evaluating the response, working with the responder if insufficient, and responding to the customer on behalf of TTI. Maintain an effective Total Quality Department by assisting with the processing of returned materials, corrective actions and related documents. This responsibility is both as a flexible added resource and as a back-up in others’ absence. Address corrective actions requiring a high level of professionalism and coordination across the supply chain. Complete special projects as assigned in a timely and accurate manner by reviewing project requirements with appropriate individuals, developing project plans and effectively completing assigned project. Work with RMA personnel to resolve issues with customer returns for defective materials and facilitate rapid and effective returns to suppliers. Address customer discrepancies with the supplier requiring a high level of professionalism and coordination across the supply chain. Coordinate and communicate return authorizations from the manufacturers, debit memos, and internal quality documentation in order to clear parts from controlled nonconforming area (RMA). Assist with executing process improvements to reduce the turn‑around time of RMA’s. Maintain and track reported non-conformance, expected customer returns, pending manufacturer return authorizations and open pending dispositions. Document department work instructions and/or processes. Additional duties as assigned. Education and Experience Requirements High School Diploma or GED required, with 1+ year of experience in operations, contract administration or a quality department preferred. Equivalent combination of education and experience also considered. What we look for Intermediate knowledge of Word & PowerPoint Advanced knowledge of Excel preferred Detail oriented with strong quality and productivity orientation Dependable, flexible and focused work approach Demonstrated positive attitude, teamwork and collaboration Ability to read, comprehend and interpret written work instructions, engineering drawings and customer specifications Interact effectively with individuals at various levels and departments within and outside of the organization Possess strong analytical and problem‑solving skills Possess strong attention to detail and organizational skills Possess strong interpersonal skills Possess good verbal and written communication skills Possess strong technical writing and documentation skills Ability to multitask and work with limited supervision What we offer our team members A great benefits package that includes Medical/Dental/Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts Educational Assistance (Tuition Reimbursement) Ongoing training throughout your employment with opportunities to participate in professional and personal development programs A strong focus on giving back to our communities through philanthropic opportunities We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Legal and Compliance Only candidates authorized to work in the United States will be considered. Visa sponsorship is not available for this role. This position requires use of information or access to hardware subject to ITAR. You must be a U.S. Person as defined by ITAR. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. All applicants are notified of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr TTI, Inc.