Salesforce Software Engineer

Position Summary The Salesforce Software Engineer role is responsible for software development within Ascensus’s Salesforce program. The Salesforce Software Engineer works closely with the team’s product owner, engineering team, and business to understand business needs and develop technical solutions in Salesforce Service Cloud. This role also collaborates with Program Architects, Application architects, DevOps engineers, and developers to promote innovation, integration, reusability, stability, scalability, and consistency across our Salesforce program. The Salesforce Software Engineer delivers software in accordance with established architecture direction and Salesforce best practices. Successful candidates will bring a passion for quality and continuous delivery, as this role is critical to the success of our teams and program. This role also researches new technologies and tools to remain abreast of current and emerging technologies and introduces new opportunities for innovation and modernization of our Salesforce Service Cloud program. Responsibilities Establish strong alignment with Product Owners to understand and deliver on road maps Utilize standards, proofs of concept, and templates to produce high quality software Participate in project discussions to remove technical impediments, and assist in establishing estimates Perform design and development for complex tasks as an active contributor to the project pipeline Collaborate with Application Architects and Program Architects to identify, develop, and test the best possible solutions Takes ownership and provides technical leadership when production issues arise requiring software engineering expertise Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. Assist with other tasks and projects as assigned Analyze, implement, test, document and maintain new and current software applications with minimal oversight in support of achieving the business goals Assist in estimating and planning throughout the software development life cycle Support people and process improvement strategies for the organization Supervision N/A Qualifications Minimum 2 years of Software Engineering experience with experience in a Salesforce role implementing Service Cloud. Knowledge of Lightning Web Components, Apex, JavaScript, jQuery, and JS Frameworks. Experience in Salesforce development, Salesforce integrations, and Salesforce Service Cloud. Excellent communication and teamwork skills, excellent technical skills with deep knowledge of development technologies and tools. Excels in a results focused organization. Experience with Agile/Scrum, Continuous Integration, Continuous Delivery, and related tools. Experience with server configuration, pipeline automation, and software engineering practices. Possesses an innovative and change-oriented personality that balances well with practical need and delivery. Familiarity with automated testing frameworks. Strong troubleshooting skills. Remote Work Requirements For all virtual remote positions, we require an uninterrupted virtual workspace. There is an expectation of family care in place during business hours. An internet work speed requirement of 25 Mbps or better for individual use is required. If multiple people share the same connection in the same household or building, a stronger connection is required. For call center roles specifically, it is a requirement to either hardwire your equipment directly to the router or ensure your workstation is in close proximity to the router. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. Benefits Collaborative, idea‑sharing environment Professional Development with in‑house training and tuition reimbursement Generous reward programs Paid time off Medical, dental and vision benefits Health Savings Account with employer contribution up to $1,100 401(k) and 529 college savings match programs Volunteer and charitable‑giving programs Business casual dress #J-18808-Ljbffr