Learning and Development Consultant

Job Title

Learning and Development Consultant

Job Description

Contributes to the creation, development, and implementation of the Bank's learning and development strategies. Designs, develops, and delivers learning solutions that address business needs, close skill gaps, and enhance employee capabilities across the organization. Responsible for facilitating internal programs and workshops and managing learning programs.

Essential Accountabilities

Needs Analysis & Solution Design

• Conduct training needs analysis at departmental and team levels
• Apply instructional design methodologies (ADDIE) to create effective learning experiences that drive behavioral change and business results
• Design learning solutions grounded in adult learning theory and evidence-based practices to maximize knowledge retention and application
• Partner with business lines to identify learning gaps and design solutions to meet business requirements

Training Delivery & Facilitation

• Conduct engaging training sessions in virtual and in-person formats
• Administer behavioral and strengths-based assessments (e.g., DISC, StrengthsFinder, etc.)
• Facilitate assessment debrief sessions to support individual and team development

Program Management

• Support and manage vendor relationships for organizational learning curricula
• Manage learner communications and engagement campaigns
• Evaluate program effectiveness and measure learning outcomes

Development Program Support

• Collaborate with Talent Development Senior Specialist on development programs for talent pipeline
• Support high-potential and leadership development programs
• Contribute to the design and delivery of enterprise-wide development initiatives

Education and Experience

• Bachelor's degree and 5 years of related work experience OR
• Two years of college and 7 years of related work experience

Knowledge Areas – Advanced Level

• Instructional design methodologies (e.g., ADDIE) and evidence-based adult-learning principles.
• Evaluation models (e.g., Kirkpatrick/Phillips) and learner diagnostics.
• Digital learning ecosystems: LMS administration, analytics, and content authoring (e.g., Articulate 360).
• Behavioral/strengths assessments (e.g., DISC, CliftonStrengths) and interpretation standards.

Skill Areas – Advanced Level

• Designing and developing engaging learning solutions, including e‑learning, job aids, and blended learning
• Facilitating interactive workshops and virtual training sessions for diverse audiences
• Building and publishing digital learning content with tools such as Articulate 360
• Producing engaging multimedia learning content using industry-standard tools (e.g., Adobe Creative Suite) to create professional voiceovers, edit video tutorials, and design interactive materials that address diverse learning needs
• Partnering with business lines, conducting needs assessments, and consulting to co‑create solutions
• Administering assessments, interpreting results, and facilitating individual or team development debriefs
• Planning and managing learning initiatives, timelines, stakeholders, and vendor relationships
• Evaluating learning effectiveness, analyzing data, and making continuous‑improvement recommendations
• Demonstrating creativity, adaptability, and innovative thinking to support organizational change

Preferred Certifications:

• ATD Instructional Design
• ATD E-Learning Instructional Design
• ATD Articulate Storyline
• DiSC and CliftonStrengths

Location

Onsite in Cleveland, OH, Columbus, OH, Cincinnati, OH, or Pittsburgh, PA

Salary

The expected starting salary range for the Learning and Development Consultant is between $81,600 and $102,000 annually. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and market data.

Work Shift

First (United States of America)

Employment Terms

Full time

Regular

Job Exempt (Yes / No)

Yes

Job Category

Human Resources Family Group

Bank's Ethics Rules and Drug Testing

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank's ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Application Process

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.