L2 Software Support Engineer - Cloud & Observability
Dynatrace LLC
Dynatrace LLC is seeking an L2 Software Support Engineer in Boston to provide advanced support for Bindplane products. The role involves troubleshooting and resolving complex technical issues, working closely with product and engineering teams. Ideal candidates have over 3 years of technical support experience, strong problem-solving skills, and excellent communication abilities. You will enjoy a hybrid work model, competitive compensation, and numerous benefits, making Dynatrace a great place to advance your career. #J-18808-Ljbffr Dynatrace LLC
$100k - $140k
...Cambridge, MA based AI software development platform... ...Role The role is to support our clients and ensure... ...-day operation. The L2 Support Engineer works alongside L1 to... ...Docker, and the major cloud providers. What... ...Strong monitoring & observability practice. Fluent with...SoftwareWork at officeWeekend workDay shiftAfternoon shiftEarly shift- We are seeking a Support Engineer Lead with strong expertise in Java applications and AWS cloud platforms, responsible for leading application... ...onsite roles preferr edLead L2/L3 support for Java-based... .../ predictive monitoring / observability improvemen tsImprove runbooks...Suggested
- Blitzy is seeking an L2 Support Engineer to enhance client support by ensuring a stable operating environment. The role involves deploying and... ...candidates will possess strong skills in Kubernetes, Docker, cloud services, and monitoring tools, ensuring customers receive timely...Suggested
- ...detail-oriented and technically skilled L2 Software Support Engineer to provide advanced support for... ...troubleshooting, and helping optimize their observability environments.What You’ll DoProvide... ..., Kubernetes, and various cloud platformsCoordinate with Sales, Product...SoftwareRelocationFlexible hours
$53.5k - $89.78k
...leader in the electronic prescribing software market, and its subsidiary, pVerify,... ...on time and without error. Technical Support Specialist, L2 The Role: As a Technical Support Specialist... ...collaborate closely with Support, Engineering, and Customer teams to address...SoftwareWork experience placementWork at officeRemote workFlexible hoursShift work$106.61k - $284.28k
...as a Sr. Manager, Frontline Support Engineering to lead our organization’s... ...Infrastructure as Code (Terraform, GCP Cloud Deployment Manager, AWS... ...Cloud). Experience with Observability & Monitoring Tools such as... ...in IT, SRE, DevOps, or Software Engineering. Experience acting...SoftwareHourly payFull timeTemporary workWork experience placementLocal area$230k - $270k
...build the foundation for agent engineering in the real world, helping... ...'s core platform for observability, evaluation, and production... ...for a Principal/Lead level Software Engineer to join the LangSmith... ...Postgres, Redis, ClickHouse) and cloud platforms (AWS, GCP, or Azure...SoftwareWork at officeFlexible hours$129.3k - $177.8k
...community Why Join Enterprise Observability Engineering? The Enterprise... ...We’re looking for a Lead Software Engineer with deep expertise... ...observability strategy using AI/ML and cloud-native technologies. Key... ...competitive benefits that support whole-person well-being....SoftwareFull timeTemporary workApprenticeshipWork at officeRemote workWork from homeHome office- ...Job Title: Lead Support Engineer Location: Boston, MA (Onsite)... ...in Java applications and AWS cloud platforms, responsible for leading... ...roles preferred Lead L2/L3 support for Java-based... ...AIOps / predictive monitoring / observability improvements Improve...
- ...experienced Desktop/Workstation Design Engineer to participate in... ...for large‑scale deployment of software using OS deployment technologies... ...build processes Provides support for an OS patching infrastructure... ...Commuter) Paid Time Off and Observance of State/Federal Holidays...SoftwareWork at officeRemote workFlexible hours
$145k - $180k
...ubiquitous. We build the foundation for agent engineering in the real world, helping developers... ..., our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and... ...in this role 2+ years of experience in software engineering working on complex platform...SoftwareWork at officeFlexible hours$145k - $180k
LangChain is seeking a Fullstack Engineer to enhance the LangSmith platform, focusing on AI observability products. You will collaborate with developers, internal stakeholders... .... The ideal candidate has over 2 years of software engineering experience, strong skills in Go or...Software$133k - $209k
...OBJECTIVES/PURPOSE As the Telemetry and Observability Architect, you will play a crucial role... ..., monitoring, and observability for cloud platform design and development. • Lead... ...technical leadership and mentorship to engineering teams to foster a culture of innovation...Full timeTemporary workLocal areaRemote work- ...Wellesley, MA, is hiring an Application Support Engineer for a 6 to 12 month temporary to hire... ...deployment within a financial services cloud offering. The ideal candidate will have... ...application upgrades, and supporting users with software implementation. #J-18808-Ljbffr...SoftwareTemporary work
- A technology services firm is seeking an Application Support professional to provide L2/L3 support for enterprise applications. The role involves troubleshooting and resolving complex issues in .NET and Java environments, collaborating with various teams, and ensuring high...
- We are seeking a Principal Software Engineer (Cloud) to help define and build the technical foundation of our AI-native cybersecurity platform... ...before they impact the business. Improve system observability, reliability, testing, deployment workflows, and operational...Software
$180k - $225k
...seeking a talented and motivated Cloud Ops Engineer to join the tightly... ...Therapeutics. You will work in the Software organization and work... ...Cloud Ops Roadmap, leading and supporting delivery of the roadmap... ...compliance frameworks. Improve observability, CI/CD pipelines, and...SoftwareRemote workFlexible hours- About the Job You will join the Information Technology Service and Support team, and help provide expert services to Fortune 500 companies... ...involves supporting expert consultants with their hardware and software needs, while helping to keep IT operations running smoothly....SoftwareWork at office
- A modern observability platform located in the Boston area is seeking a skilled Site Reliability Engineer to join their Cloud Infrastructure Team. This role involves managing high-scale environments... ..., ideally with a background in software engineering. Join a culture of...Software
$125k - $145k
...will be working for the firm’s Application Support Technology team and will provide support... ...needed. The Senior Application Support Engineer ensures stability, performance, and... ...work closely with business stakeholders, software development teams, and third‑party vendors...Software- A leading technology services firm in Massachusetts is seeking a highly skilled Splunk & Observability/SIEM Engineer. You will be responsible for architecting, deploying, and managing Splunk environments to help clients gain insights into their systems and security posture...
- ...SDET Engineer Location: NC, Boston, NH, RI, OR, TX... ...professional experience in software quality engineering,... ...in Java, with supporting tooling/scripts in Python... ...containerization (Docker) and cloud platforms (AWS, Azure,... ...~ Familiarity with observability tooling for test...SoftwareContract workLocal areaFree visa
$90k - $100k
...breadth and depth of expertise. The Senior Support Engineer resolves complex endpoint,... ...network, desktop, phone hardware, and software issues. Support and maintain user account... ...knowledge of virtual environments and cloud platforms including Azure. Familiarity...SoftwareWork experience placementWork at officeLocal areaRemote workWorldwide- ...About the Role As a Product Support Engineer, you will be the internal expert on how our products... ...customer issues escalated beyond L1/L2 support Diagnose ambiguous or... ...management ~ Experience with observability platforms (Datadog, Splunk, or similar)...Work at officeRemote work
- US staffing Inc is seeking a skilled L2/L3 support specialist in Boston, MA. The ideal candidate will provide robust support for Crunchtime, focusing on inventory and labor management. Responsibilities include troubleshooting, root cause analysis, and system health monitoring...
$116.4k - $204.1k
...We’re looking for a Lead Product Software Engineer - Cloud Operations to join I nnovateHub , our... ...pair programming with daily rotation to support high team cohesion and knowledge... ...architectures, and consulting with developers on observability and deployment patterns. You’ll...SoftwareWork at office$130k - $155k
...startup mindset. The Platform Engineering Team at ABCorp owns the full... ...and customer data flows, cloud data infrastructure, API development... ..., scalability, and observability of ABCorp’s data platform —... ...field. 5+ years of professional software or data engineering...SoftwareFull timeWorldwideVisa sponsorship$85k - $100k
...experiences are valued. Position Description The IT Support Engineer, located in Boston, supports a fast-growing global organization... ...support, vendor coordination, and project work such as software rollouts and process automation. As our company continues to...SoftwareTemporary workWork at officeLocal areaRemote workWorldwideFlexible hours- ...Job Opening: Technical Support Specialist iMotions - US: Boston Position Overview Join... ...for human behavior research, including software, sensors, web-based applications, services... ...firms, and others) use iMotions to record, observe, and analyze emotional, cognitive and...SoftwareWork at officeRemote workWork visa
- Franklin Templeton Companies, LLC is seeking a qualified Senior Software Engineer in Boston, MA. This position focuses on developing and maintaining database-driven business applications across various business lines, utilizing a range of technologies including Oracle PL...SoftwareRemote job
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