Assistant Manager

Freddy's Frozen Custard & Steakburgers

Assistant Manager (Restaurant Operations)

M&M Custard, LLC | Franchisee of Freddy's Frozen Custard & Steakburgers

The Assistant Manager supports the General Manager in overseeing all aspects of restaurant operations, with a primary focus on executing daily operations, developing team members, and driving consistent performance. This role serves as a key member of the restaurant leadership team and is responsible for leading shifts, reinforcing standards, and supporting the development of Team Members and Shift Managers. This position is designed for a leader who is preparing to advance to a General Manager role by building strong operational and leadership capabilities.

Key Responsibilities

Team Support and Development
Provide direction, coaching, and support to Team Members during shifts
Reinforce performance expectations and promote accountability
Support a positive, team-oriented work environment
Assist in developing team members through on-the-job coaching and feedback

Operational Execution
Lead shifts and ensure execution of quality, service, cleanliness, and speed
Financial & Labor Support
Support labor and cost management
Follow cash handling and deposit procedures
Utilize reporting tools to support performance

Standards, Safety & Compliance
Ensure adherence to operational and food safety standards
Conduct routine checks during shifts
Address issues and escalate when needed

What Success Looks Like
Consistent shift execution
Well-trained and supported team
Strong communication and teamwork
Clean and organized restaurant

Qualifications

12+ years of restaurant or retail leadership experience
Supervisory or Shift Manager experience preferred
Knowledge of POS, BOH systems, and operations
Experience with cash handling procedures
Strong communication and organizational skills
ServSafe Certification preferred
Authorized to work in the United States
Flexible availability

Physical Requirements

Stand and walk for extended periods
Lift up to 40 lbs.
Bend, stoop, and perform repetitive movements
Work in a fast-paced restaurant environment

Compensation and Benefits

Competitive hourly pay
Weekly pay
Referral bonus opportunities

Training & Career Development

Structured training program
Ongoing development opportunities
Path to General Manager

Additional Benefits

Free and discounted meals
Paid training
Benefits available for eligible team members

Additional Information

Employment is contingent upon background checks where permitted by law. M&M Custard, LLC is an equal opportunity employer. Employment is at-will.

Freddy's Frozen Custard & Steakburgers

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Vacancy posted 4 days ago

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